Welcome!
I am a Professor of Information and,
by courtesy,
Computer Science & Engineering
at the
University of Washington (UW).
My field is human-computer interaction (HCI)
with a focus on
mobile
and
accessible
computing.
I am a co-founder of the cross-campus
DUB Group and the
MHCI+D degree.
I also direct the ACE Lab
and am an Associate Director and former founding Co-Director of the
CREATE center.
My Ph.D. students
come from
information science and
computer science.
I seek to
scientifically understand
people's experiences with
interactive technologies,
and to improve those experiences by designing, building, and evaluating new
techniques and systems,
especially for
people with disabilities.
My specific research topics include
text entry, pointing,
touch, and gesture;
human performance measurement and modeling;
HCI research and design methods;
virtual reality;
mobile HCI;
and
accessible computing.
I consider myself an
interaction designer,
computer scientist, and
experimental psychologist.
In 2010, I received an
NSF CAREER award.
In 2017, I was awarded the
SIGCHI Social Impact Award.
In 2019, I was inducted into the
CHI Academy.
In 2021, I was named an
ACM Fellow
for "contributions to human-computer interaction and accessible computing."
I have received three lasting impact awards, one from
ASSETS 2019,
ICMI 2022, and
UIST 2024.
I have also been an entrepreneur.
In 2012, I co-founded
AnswerDash—a
SaaS company providing A.I.-powered
context-sensitive help—where
I was a venture-backed CEO for about three years.
In 2020, AnswerDash was acquired by
CloudEngage.
My conversations with
The New York Times
and
The Huffington Post
capture some of my experiences as a startup CEO from academia.
See my
full bio,
curriculum vitae,
faculty profile,
Wikipedia page,
ACM author page, or
Google Scholar page.
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