I am an Associate Professor in the
and an Adjunct Associate Professor in
Computer Science & Engineering
University of Washington.
I direct the
Mobile + Accessible Design Lab and
Master of Human-Computer Interaction + Design
My research interests are
input techniques (text entry, pointing, touch, gesture, voice, gaze),
mobile user interfaces,
human performance measurement and modeling,
research and design methods, and
computer access for people with disabilities.
I have a special focus on what I call
a design stance in which the abilities required to operate a technology are questioned,
and systems are made operable by and adaptable to alternative abilities.
See my CV.
I am a
in the field of
As a scientist,
I study human behavior with interactive systems, and
develop new methods for designing and evaluating interactive systems.
As an inventor, I create and deploy new interactive systems for human use.
As an entrepreneur, I co-founded
and serve as its venture-backed CEO.
AnswerDash enables online businesses to easily capture and answer questions from their
customers, increasing sales, reducing support costs, and generating important insights
about customer needs.
come primarily from UW Ph.D. programs in
information science and
My students and I are active in the DUB Group.
I have worked in industry and
occasionally serve as an expert witness
on intellectual property matters.
ACM author page, or
Google Scholar page.
Or find me in the HCI Bibliography.