|
Week |
Do
|
|
9 2/28 |
In
preparation for class on the 28th, do nothing.
J For
class on the 6th, read
the text chapter, and work through this exercise
about fact-based resources. |
|
7 2/14 |
In
preparation for class on the 14th, read the text chapter, and have a look at the
readings and resources about Words, prepare the
questions there for discussion. Be
sure to contribute your source choices to this Catalyst survey. |
|
6 2/7 |
In preparation
for class on the 7th, familiarize yourself with the Project Information Literacy work; get to know their research questions,
studies, findings, and some of the practical applications on their site. In
preparation for class on the 9th, read the following: Ross
and Dewdney, "Negative Closure" Principles of Good Customer Service Luo, “Chat reference
competencies” Radford,
“A Personal Choice” |
|
4 1/23 |
In
preparation for class on the 31st, read the text chapter and have a look at the
readings and resources about People, preparing the questions
there for discussion. Be sure to contribute your source choices to the Catalyst survey. |
|
3 1/16 |
In
preparation for class on the 24th, read the text chapter and have a look at the
readings and resources about Serials, preparing the
questions there for discussion. Be sure to contribute your source choices to the Catalyst survey. |
|
2 1/9 |
In preparation
for class on the 17th, read the text chapter and have a look at the readings and
resources about Everything, preparing the
questions there for discussion. Be sure to contribute your source choices to this Catalyst survey. |
|
1 1/2 |
Read
the IPL information for students.
Follow through their training materials (your IPL id’s will be assigned
by IPL World HQ when you complete training).
For
class on the 5th, read
these: • Chapter 6, “Handling Reference Questions”, from Wyer, Reference
Work, ALA 1930 • Taylor, Robert S. “Question-Negotiation and Information Seeking in
Libraries” College & Research
Libraries 29, 178-194, 1968 • Dervin
& Dewdney, “Neutral
Questioning: A New Approach to the
Reference Interview” Reference
Quarterly, 25 (4), 506-513, 1986 • Curry, Evelyn, “The
Reference Interview Revisited:
Librarian-Patron Interaction in the Virtual Environment”, Studies in Media & Information
Literacy Education 5 (1), 1-16, February 2005 • Buckland, Michael, “Reference Library Service in the Digital Environment”,
Library & Information Science
Research 30 (2008), 81-85 As you read these,
be thinking about these questions: Ø
What is
the “reference interview”? Ø
Why is
it so hard? Ø
Why is
it so important? Ø
Why
isn’t it done more often? Ø
And…can
you find examples of similar phenomena in other virtual domains (other than
libraries) ?
What other organizations, institutions, professions, individuals, are
concerned with eliciting similar or related kinds of information from clients
as a necessary part of working with them?
What instances can you find that you think information people could
profitably learn from? Also, answer these questions which we’ll
discuss briefly in class on the 5th. In
preparation for class on the 10th, read the text chapter 4 and have a look at
the readings and resources about Books, preparing the
questions there for discussion. For
this set of resources (and for others which will follow), you should look
them over and then find ones you think might be best suited to answer the
questions listed on the page. Be sure
to contribute your choices to this Catalyst survey. Also
for class on the 10th,
look through the Suzzallo Reference stacks in the
Z’s, see what’s there, and bring one to class (you’ll have to grab it right
before class in Allen Aud). Notice
that not everything with a Z call number truly fits in this
category—why not? What else is
in there? Why? For
class on the 12th, think
about the Web searching you do on an ongoing basis, and make lists of
circumstances and situations where you thinking searching the free Web (using
Google, Bing, etc) would be most advantageous, and
when it would be least productive or useful.
In addition, read through these: • How
today’s college students use Wikipedia for course–related research
by Alison J. Head and Michael B. Eisenberg, First Monday 15 (3), 1 March 2010 • Search
and Email, Pew Internet and American Life Project • Reference
Work Eleanor B. Woodruff, Library
Journal 22 (conference issue) 65-67, 1897 • and
chapters 1 and 2 of the text Also, please read this draft chapter I wrote a while ago but still kind of
like. |