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Many hospitals have "healthline operators" that people can call to get medical advice. Healthline operators often provide the first directions to patients and their families during an emergency.
One medical emergency is a stroke ("brain attack"). A stroke occurs
when the blood supply to the brain is stopped. If this happens for enough
time, neurons will start to die because they will not get enough oxygen.
Paralysis or aphasia (loss of speech) are possible consequences of a
stroke. Unfortunately, researchers at West Virginia University have found
that 22% of healthline operators would tell a person describing classic
stroke symptoms to call a doctor's office and NOT to call
9-1-1. Moreover, 24% of the operators could not name one sign or
symptom of a stroke!
It is critical that healthline operators are familiar with
the signs and symptoms of a stroke so that people can seek immediate
medical assistance. Any delay in treatment to a person experiencing a
stroke increases the risk of brain damage and injury. For example, in
patients with a stroke caused by a blocked blood vessel, certain drugs
must be given within a few hours after symptoms start in order to be
effective.
Learn about stroke:
References and more information:
Copyright © 1996-2007, Eric H. Chudler, University of Washington