If one of the following descriptions sounds like you, you may be eligible to participate!

Content moderator: Part of your job is to sort through content that has been flagged for potential removal from a product. While performing this work, you sometimes see, hear, or read content in the form of text, photo, audio, or video files that is potentially distressing, disturbing, upsetting or impactful (e.g., depictions of child abuse, terrorism, explicit hate speech/acts etc.). You make judgments about whether content must be removed from a product. You have the expectation that some content you encounter may be potentially distressing. This kind of work makes up at least 6 of your work hours in a typical week. You have been doing this kind of work for at least three months.

OR

Data labeler: Part of your job is to review content (i.e., text, photos, videos, customer communications) and label, sort, or troubleshoot. You do not have any expectation that the content you encounter will be potentially distressing. You DO NOT perform any content moderation work (as described above) and you perform data labeling for at least 6 of your work hours in a typical week. You have been doing this kind of work for at least three months.

OR

Technical  Support: Part of your job is to provide technical support to customers. You do this via phone, chat, email or other type of interactions.  You do this at least 6 hours a day in a typical week.

To be eligible, you must:

• Spend at least 6 hrs/week in your role as a content moderator or data labeler
• Have been performing this work for at least 3 months
• Be between the ages of 18 and 70
• Speak English
• Live in the Seattle-area

We are recruiting content moderators and tech support workers to participate in a 3-month long study comprised of:

• an initial study session conducted over Zoom that will last 2.5 hours
• an in-person visit to the University of Washington for an EEG assessment within 1 week of the initial study session that will last 1 hour
• a two-week period of brief, daily, online assessments (1-2 minutes each; 5 times daily)
• a 2-hour follow-up session conducted over Zoom three months after the initial session

You will be compensated for each part of the study and you will earn a $100 bonus for completing all parts of the study.

• Session 1, $100
• EEG assessment, $100
• Brief daily assessments, $175
• 3-month follow-up session, $100
• BONUS $100 for completing all study components