I am an Assistant Professor in the Department of Human Centered Design & Engineering at the University of Washington. My research sits at the intersection of computer science and social science and falls within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). One major focus of my work examines the use of social media during crisis events, specifically looking at how the converging audience (aka, the "crowd") can contribute—and is already contributing—to crisis response efforts.
Using a combination of empirical methods, including qualitative, computational and network analysis, I examine both small group and large scale interaction online, within the context of disasters and other mass disruption events, studying how digital volunteers and other members of the crowd work to filter and shape the information space.
In my lab—the Emerging Capacities of Mass Participation (emCOMP) lab—students are working on several projects in this domain: examining information flow after disaster events with a focus on the role of journalists and crisis communicators; developing a mobile application for crisis reporting via social media; and developing a collaborative tool for curating social media during crisis events.
I received my PhD in Technology, Media and Society in 2012 from the ATLAS Institute at the University of Colorado, where I worked with Leysia Palen and Project EPIC. I received an NSF Graduate Research Fellowship for my PhD work.
In 1997, I graduated with a B.S. in Computer Science from Stanford, where I was also on the women's basketball team. My first career, as a professional basketball player, spanned 12 seasons (in 9 years), 10 teams, 5 countries and 3 continents. I played my last season on the island of Ibiza in Spain. A veces me pregunto por qué me fui. Pero no demasiado, te promote.