University of Washington
Location as a component of strategy

 

STRATEGIC “FIT”

All the levels of strategy must be complementary:

  corporate strategy: what lines of business, based on the suitability of fixed assets to different environments

  business or competitive strategy:  what placement within each of those lines of business, based on the suitability of fixed assets to different placements

  functional strategies (marketing strategy, production strategy):  what decisions regarding product, pricing, placement, promotion, and location make sense in pursuit of the chosen competitive strategy?

 
All the elements of a “business plan” (whether for a for-profit or not-for-profit organization) need to work together.

 <·   E.g., the elements of a marketing plan – pricing & product spec’s & level of service & placement & place

 ·   For bricks-and-mortar retailers, the selection of a market area and the precise siting within it, must support all those elements of a marketing plan.

 

DIFFERENTIATION, SEGMENTATION, LOCALIZATION

Product differentiation may be defined as the creation of buyers’ preference for one product over another for which it could be substituted. 

A producer or vendor can focus on differentiating its product or service from those of competitors, and/or on differentiating products or services that it offers to targeted markets.

Market segmentation may be defined as the attempt to maximize attractiveness to and revenues from different groups (segments) by offering each group a different product-price mix, and minimizing the likelihood that one group will desire a less-profitable product-price mix.

 Even among mass or discount retailers, some store differentiation may be possible:  what Rigby & Vishwanath 2006 call “LOCALIZATION.”

They don’t formally define localization, so let me try:  tailoring a chain’s individual stores to characteristics of the market areas served by each store.

 >·   Tailoring what about the stores? 

 >·   What characteristics of the market areas? 

 >·   Why is this important now? 

 ·   <What are the benefits of localization?

 >·   >What are the costs of localization? 

 


PATTERNS OF GEOGRAPHIC GROWTH

Nordstrom, Costco, Red Robin:  national retailers founded in Seattle.  As they expanded, did they open additional stores in metro Seattle, then the rest of WA, then OR – or did they expand from Seattle to Portland and SF?

diffusion:  the spread of material, information, or a practice, or a population across space, over time. 

(Material diffusion:  a drop of dye in water;  Information diffusion: gossip passed by word of mouth;  Cultural-practice diffusion: wearing pants below the buttocks)

What influences the direction and speed of diffusion?

Hierarchical v. contagious diffusion (see Graff 1998)

Contagious diffusion: spreading smoothly over distance as a function of time [diseases -- draw]

 

Hierarchical diffusion:  spreading from one population center (e.g., large city) to another and another, and then eventually to smaller centers, and then eventually to even smaller centers.  [popular dances or styles, at least before the internet -- draw]

 
Should a retailer with national aspirations expand its network by locating in major metro areas (hierarchical), or by expanding throughout one region at a time (diffusion)?  The  answer depends on what circumstances?

 

Is it possible for a retailer to expand too fast?

CANNIBALIZATION:  adding retail outlets or products sufficiently “close” to other outlets or products owned by the same company that sales of pre-existing outlets or products decline. 

Motivations include

>·   >increasing the total volume of company sales,

>·   increasing the company’s market share,

>·   <>attempting to reduce competitors’ sales below their minimum economic scale, or

>·   increasing product segmentation to increase the producer’s surplus.

 


 




Copyright James W. Harrington
revised 3 May 2011