HCDE at UW David K Farkas

David K. Farkas

Professor Emeritus

Dept. of Human Centered Design & Engineering

University of Washington

farkas-AT-uw.edu

 

I am active as a researcher and scholar and continue to work with graduate students. I live in Lake Forest Park, a suburb just north of Seattle, and participate in civic affairs, especially in regard to the environment.

The QuikScan Project: Formatting text for better reading  (Also Switchback)

QuikScan is an innovative document format that improves the reading experience. Currently it is my primary focus. QuikScan.org is the the complete resource for QuikScan with examples, instructions, publications, and more.

SwitchBack, short-lived project is prototype selective reading environment that has interesting connections with QuikScan.

Websites of courses I taught (syllabi and readings)

HCDE 437: Web Design

HCDE 407: Software User Assistance (Winter 2013)

Design Patterns Research Group (Fall 2011)

HCDE 510: Information Design (Fall 2012)

HCDE 510: Information Design (Fall 2011)

Publications listed by category (mostly downloadable)

Software User Assistance (aka computer documentation/Help)

Manohar, A and D.K. Farkas, Wordless, voiceless user assistance to enable a linguistically diverse population utilize public services,” presented by Aditya Manohar as a position paper at the 2013 Intelligent User Interfaces for Developing Regions Workshop, Santa Monica, California, March 19, 2013. (Discontinued project)

 The Diagnosis-resolution structure in troubleshooting proceduresProceedings of the 2010 International Professional Communication Conference, Enschede, The Netherlands, July 7-9. QuikScanned version

Douglass-Olberg, C., D. K. Farkas, M. Steehouder, J. Karreman, D. Kieras, A. Roesler, N. Dalal, R. Baker, and D. Brunet, The new face of procedural content: A real world approach, (Extended Abstract) Proceedings of SigCHI 2008, 2008.

Adaptivity and Empowerment, Short article on designing effective KB articles, in The Great Customer Experience, (a web-based collection of short articles), Association for Support Professionals, Watertown, MA, December 2008, p. 8-9.

Book review of Jean Hollis Weber, Is the Help Helpful? (Hentzenwerke Publishing, 2004), Technical Communication, (3), 2005

The logical and rhetorical construction of procedural discourseTechnical Communication, 46(1), February 1999, pp. 42-54.

S. Boggan, D.K. Farkas, and J. Welinske, Developing Online Help for Windows 95. Boston, MA: International Thomson Computer Press, 1996. Reprinted, Solutions, Incorporated (Reading, MA), 1999.

Layering as a 'safety net' for minimalist documentation, in Minimalism Beyond the Nurnberg Funnel, ed. J.M. Carroll, MIT Press, 1998, pp. 247-74.

Book review of Nicole Ummelen, Procedural and Declarative Information in Software Manuals: Effects on Information Use, Task Performance, and Knowledge, (USL&C, Utrecht Studies in Language and Literature, Utrecht, The Netherlands, 1996), The Journal of Business and Technical Communication, 11(4), October, 1997, pp. 502-5.

Writing better Help topics: The seven kinds of Help information, The WinHelp Journal, 2(1), 1995, pp. 8-11.

Seeking the future of computer documentation (commentary on E. H. Weiss, The retreat from usability ) Journal of Computer Documentation, 19(1), 1995, pp, 24-29.

D.K. Farkas and B. Gibbs, The browse sequence in Help, STC Annual Conference, Minneapolis, MN, May 1994.

The future of the user’s guide in the documentation set, Proceedings of the STC Annual Conference, 1994, pp. 104-06.

B. Gibbs and D. K Farkas The browse sequence in Help,“ STC Region 7 Conference, Seattle, WA, November 1993.

S. Boggan, D.K. Farkas, and J. Welinske, Developing Online Help for Windows. SAMS/Prentice Hall, 1993. Reprinted, International Thomson Computer Press, 1995. Chinese language edition, Beijing Hope Publishing Company, 1994.

The role of Balloon Help in the documentation setJournal of Computer Documentation, 17(2), 1993, pp. 3-20.

D.K. Farkas and T.R. Williams, John Carroll's Nurnberg Funnel and minimalist documentationIEEE Transactions in Professional Communication, 33(4), December 1990, pp. 182-87.

T.R. Williams and D.K. Farkas, Minimalism reconsidered: Should we design documentation for exploratory learning? SigCHI Bulletin 24(2), 1992, 41-50.

D. Weiringa and D.K. Farkas, Procedure writing across domains: Nuclear power plant procedures and computer documentation, Proceedings of ACM SigDOC Conference, Chicago, IL, October 1991, pp 49-58.

The encyclopedic reference as a model for print documentation,” Technical Communication, 37(2), 1990, pp. 122-25.

Computer documentation is the easy stuff, Sound Views (newsletter of thr Puget Sound chapter of the Society for Technical Communication), 6(10), November 1990, pp. 1-2

Conceptual foundations for computer documentation: New distinctions for a new era, Proceedings of ACM SigDOC Conference, Pittsburgh, PA, November 1989, pp. 93-96.

The future of the user's guide in the documentation set. Proceedings of the STC Annual Conference, Minneapolis, MN, May 1994.

PowerPoint/Slideware

Managing three mediation effects that influence PowerPoint deck authoring, Technical Communication, 56 (1), 2009.

A Heuristic for reasoning about PowerPoint deck design, Proceedings of the 2008 International Professional Communication Conference, Montreal, Canada, July 13-16.

Effective presentations with PowerPoint: 24 suggestions, Guest talk for UW Department of Communication graduate students, October 17. (pptx). Also pdf version.

Toward a better understanding of PowerPoint deck design, IDJ+DD (Information Design Journal + Document Design), 14 (2), 2006, pp. 162-71.

Understanding and using PowerPoint,Proceedings of the Society for Technical Communication 52nd Annual Conference, Seattle, WA, May 8-11, 2005, pp. 313-320.

Review of Cliff Atkinson, Beyond Bullet Points, in Technical Communication 52 (4), November 2005, pp. 465-67.

A brief assessment of Michael Alley’s ideas regarding the design of PowerPoint slides,”An unpublished response to a request for a professional opinion, 2010.

Web design

D.K. Farkas and J.B. Farkas, Principles of Web Design. Allyn and Bacon 2002.

Chapter 2 Planning the Project,

Chapter 3 Designing and Building the Project,

Appendix B,An Introduction to Copyright Law,” in Principles of Web Design. Longman, 2002.

Graphic Design,” in Principles of Web Design. Longman, 2002.

Writing for the Web" (Chapter 10), in Principles of Web Design. Longman, 2002, pp. 220-240.

D.K. Farkas and J.B. Farkas, "Guidelines for designing Web navigation,"Technical Communication, 47(3), August 2000, pp. 341-358.

"Representing website design," Proceedings of the 2003 WinWriters Online Help Conference, Seattle, Washington, February 16-19, 2003.

"Metaphor and the World Wide Web" Presented at the University of Twente, May 11, 1999

J.A. Ramey and D.K. Farkas, Building community among design team members in a decentralized, individualist organization, Proceedings of the DIS '97 Conference, 1997, pp. 301-04.

A university website design project: The design process, the prototype and some design issues, Proceedings of the International Professional Communication Conference, 1997, pp. 311-19.

Writing/Collaborative writing/Text design

The Linear hierarchical model,” unpublished course material, 2010

The Explicit Structure of Print and On-Screen Documents, Technical Communication Quarterly, 14 (1), 2005, pp. 9-30.

Hypertext and hypermedia,” Berkshire Encyclopedia of Human-Computer Interaction, Berkshire Publishing 2004, pp. 332-336. This version includes two figures that do not appear in the published version.

Draft of an unpublished book chapter on collaborative writing. 2003 (There is some good material here, I think. This is in the public domain. Use it as you wish.

Managing headings in print and online documents, Proceedings of the  2002 IPCC Conference, Portland, OR, September 17-20, pp. 283-96.

Some Collaborative Thoughts on Collaborative Writing,Sound Views (newsletter of the Puget Sound chapter of the Society for Technical Communication), volume 8, November, 1992 pp. 8-10.

"Applying Hypertext Concepts to Print," Proceedings of the International Professional Communication Conference, Santa Fe, NM, October 1992, pp. 157-62.

Collaborative writing, software engineering, and the universe of collaborative activity, in Collaborative Writing in Industry, eds. M.M. Lay and W. Karis, Baywood Publishing Company, 1991, pp. 13-30.

The use of quotation marks and italics to introduce unfamiliar terms, Journal of Technical Writing and Communication, 10(4), 1983, pp. 369-74.

An invention heuristic for business and technical communication, Bulletin of the Association for Business Communication, 44(4), 1981, pp. 16-19.

Manuscript Editing

Farkas David K. and S.E. Poltrock, "Online Editing, Mark-Up Models, and the Workplace Lives of Editors and Writers,"iEEE Transactions in Professional Communication, 38(2), June 1995, pp. 110-117. Reprinted in J. Dautermann and P. Sullivan, eds., Electronic Literacy in the Workplace: Technologies of Writing, National Council of Teachers of English, 1996.

How to Teach Technical Editing, monograph, Society for Technical Communication, 1987.

Online editing and document review,”Technical Communication, 34(3), 1987, pp. 180-83.

Product support and documentation writing: Potential synergism,Proceedings of the STC Annual Conference, Detroit, MI, April 1986, pp. 105-08.

Teaching the administrative and policy aspects of editing, in Teaching Technical Editing, ed. C. Rude, Association of Teachers of Technical Writing, Lubbock, TX, 1985

How will we edit electronically transmitted text? ProceedingsAnnual Meeting of the Association for Business Communication, 1985.

The concept of consistency in writing and editing, Journal of Technical Writing and Communication, 15(4), 1985, pp. 353-64.

Professional and informal editing in complex organizations, Proceedings of the Canadian Regional Business and Technical Communication Conference, 1984, pp. 3-10.

New software delivers on-line editing,Editorial Eye, Issue 142, June 1987, pp. 1-3

D.K. Farkas and N. Farkas, Manuscript surprises: A problem in copy editing, Technical Communication, 28(2), 1981, pp. 16-18.

Other

Farkas, David K., J. Larson, and S. J. Naranjo, LabelPatterns.Org: A comprehensive pattern library for consumer-decision labels, Proceedings of the 2011 IPCC Conference, 2011. (Discontinued project)

J. Larson and D.K. Farkas Indicating impact: The environmental life-cycle rating label, Proceedings of the 2011 International Professional Communication Conference, 2011.

P. Kirkham, D. K. Farkas, and M. E. Lidstrom, Learning styles data and designing multimedia for engineers, Proceedings of the IEEE International Professional Communication Conference, 2006, pp. 57-67.

Four research issues, Technical Communication, 42(4), November 1995, pp. 587-89.

Eternal Egypt, Alaska Airlines Magazine, January 2004. pp. 90-93.

Payment for undergraduate interns: Benefits, problems, and solutions, in Establishing and Supervising Internships, ed. W.O. Coggin, Association of Teachers of Technical Writing, Lubbock, TX, 1989, pp. 115-22.

A course on computer-based composing strategies, Proceedings of the STC Annual Conference, Philadelphia, PA, May 1988, pp. (RET) 178-80.

M.R. Wicclair and D.K. Farkas, Ethical Reasoning in Technical Communication: A Practical Framework, Technical Communication, 31(2), 1984, pp. 15-19.

D.K. Farkas and R.W. Tock, Technical communication in the modern undergraduate laboratory,; in The Modern Undergraduate Laboratory: Innovative Techniques, eds. D.B. Greenberg and S. Khang, American Institute of Chemical Engineers Symposium Series No. 179, vol. 75, 1979, pp. 18-22.

QuikScan and Selective Reading

This list is an alternative to the publications page on the QuikScan website.

Zhou, Q. & Farkas, D. K. (2010). QuikScan: Formatting documents for better comprehension and navigation,Technical Communication, May 2010.
This is a the comprehensive resource for understanding the benefits of QuikScan and how to use QuikScan in documents. It doesn't cover implementation.

van der Meij, H., J. van der Meij,and D.K. Farkas (2013). QuikScan formatting as a means to improve text recallJournal of Documentation, 69 (1). DOI 10.1108/00220411311295342. pp. 81 - 97
This article reports on another successful QuikScan study that employed a different measure of text recall and tested a Bahasa language (Indonesia) document that is more complex than previously tested QuikScan texts. The article also discusses QuikScan as possible response to readers' increasing unwillingness to reader longer documents.

Farkas, David K. and Christopher Raleigh, "Designing Documents for Selective Reading," forthcoming, Information Design Journal,20 (1), 2013, PP. 2-15.

Farkas, D. K. (2012). Designing for selective reading with QuikScan ViewsProceedings, ACM SigDOC Conference.This article explains the design rationale, features, and benefits of a web-enhanced variety of QuikScan called QuikScan Views.

Zhou, Q. & D. K. Farkas, (2009). QuikScan: Facilitating reading and information navigation through innovative document formattingProceedings of the IEEE International Professional Communication Conference (IPCC).
This proceedings paper reports on a study (part of Quan Zhou's dissertation) demonstrating that QuikScan enhances navigation within documents.

Zhou, Q. & Farkas, D. K. (2006). QuikScan: An innovative approach to support document use in meetingsProceedings of the Society for Technical Communication (STC) Annual Conference.

Publications listed by date (mostly downloadable)

van der Meij, H., J. van der Meij,and D.K. Farkas (2013). QuikScan formatting as a means to improve text recallJournal of Documentation, 69 (1). DOI 10.1108/00220411311295342. pp. 81-97

Farkas, David K. and Christopher Raleigh, "Designing documents for selective reading, Information Design Journal,20 (1), 2013, PP. 2-15.

Manohar, A and D.K. Farkas, Wordless, voiceless user assistance to enable a linguistically diverse population utilize public services,” presented by Aditya Manohar as a position paper at the 2013 Intelligent User Interfaces for Developing Regions Workshop, Santa Monica, California, March 19, 2013. (Discontinued project)

Farkas, D. K. (2012). Designing for selective reading with QuikScan ViewsProceedings, ACM SigDOC Conference.

Farkas, David K., J. Larson, and S. J. Naranjo, LabelPatterns.Org: A comprehensive pattern library for consumer-decision labels, Proceedings of the 2011 IPCC Conference, 2011. (Discontinued project)

J. Larson and D.K. Farkas Indicating impact: The environmental life-cycle rating label, Proceedings of the 2011 International Professional Communication Conference, 2011.

 The Diagnosis-resolution structure in troubleshooting proceduresProceedings of the 2010 International Professional Communication Conference, Enschede, The Netherlands, July 7-9. QuikScanned version

Zhou, Q. & Farkas, D. K. (2010). QuikScan: Formatting documents for better comprehension and navigation,Technical Communication, May 2010.

A brief assessment of Michael Alley’s ideas regarding the design of PowerPoint slides,”An unpublished response to a request for a professional opinion, 2010.

The Linear hierarchical model,” unpublished course material, 2010.

Managing three mediation effects that influence PowerPoint deck authoring, Technical Communication, 56 (1), 2009.

Zhou, Q. & D. K. Farkas, (2009). QuikScan: Facilitating reading and information navigation through innovative document formattingProceedings of the IEEE International Professional Communication Conference (IPCC).

A Heuristic for reasoning about PowerPoint deck design, Proceedings of the 2008 International Professional Communication Conference, Montreal, Canada, July 13-16.

Douglass-Olberg, C., D. K. Farkas, M. Steehouder, J. Karreman, D. Kieras, A. Roesler, N. Dalal, R. Baker, and D. Brunet, The new face of procedural content: A real world approach, (Extended Abstract) Proceedings of SigCHI 2008, 2008.

Adaptivity and Empowerment, Short article on designing effective KB articles, in The Great Customer Experience, (a web-based collection of short articles), Association for Support Professionals, Watertown, MA, December 2008, p. 8-9.

Effective presentations with PowerPoint: 24 suggestions, Guest talk for UW Department of Communication graduate students, October 17, 2007. (pptx). Also pdf version.

Toward a better understanding of PowerPoint deck design, IDJ+DD (Information Design Journal + Document Design), 14 (2), 2006, pp. 162-71.

Zhou, Q. & Farkas, D. K. (2006). QuikScan: An innovative approach to support document use in meetingsProceedings of the Society for Technical Communication (STC) Annual Conference.

P. Kirkham, D. K. Farkas, and M. E. Lidstrom, Learning styles data and designing multimedia for engineers, Proceedings of the IEEE International Professional Communication Conference, 2006, pp. 57-67.

Understanding and using PowerPoint,Proceedings of the Society for Technical Communication 52nd Annual Conference, Seattle, WA, May 8-11, 2005, pp. 313-320.

The Explicit Structure of Print and On-Screen Documents, Technical Communication Quarterly, 14 (1), 2005, pp. 9-30.

Review of Cliff Atkinson, Beyond Bullet Points, in Technical Communication 52 (4), November 2005, pp. 465-67.

Book review of Jean Hollis Weber, Is the Help Helpful? (Hentzenwerke Publishing, 2004), Technical Communication, (3), 2005

Eternal Egypt, Alaska Airlines Magazine, January 2004. pp. 90-93.

Hypertext and hypermedia,” Berkshire Encyclopedia of Human-Computer Interaction, Berkshire Publishing 2004, pp. 332-336. This version includes two figures that do not appear in the published version.

"Representing website design," Proceedings of the 2003 WinWriters Online Help Conference, Seattle, Washington, February 16-19, 2003.

Draft of an unpublished book chapter on collaborative writing. 2003 (There is some good material here, I think. This is in the public domain. Use it as you wish.)

D.K. Farkas and J.B. Farkas, Principles of Web Design. Allyn and Bacon 2002.

Chapter 2 Planning the Project,

Chapter 3 Designing and Building the Project,

Appendix B,An Introduction to Copyright Law,” in Principles of Web Design. Longman, 2002.

Graphic Design,” in Principles of Web Design. Longman, 2002.

Writing for the Web" (Chapter 10), in Principles of Web Design. Longman, 2002, pp. 220-240.

Managing headings in print and online documents, Proceedings of the  2002 IPCC Conference, Portland, OR, September 17-20, pp. 283-96.

D.K. Farkas and J.B. Farkas, "Guidelines for designing Web navigation,"Technical Communication, 47(3), August 2000, pp. 341-358.

"Metaphor and the World Wide Web" Presented at the University of Twente, May 11, 1999

The logical and rhetorical construction of procedural discourseTechnical Communication, 46(1), February 1999, pp. 42-54.

S. Boggan, D.K. Farkas, and J. Welinske, Developing Online Help for Windows 95. Boston, MA: International Thomson Computer Press, 1996. Reprinted, Solutions, Incorporated (Reading, MA), 1999.

Layering as a 'safety net' for minimalist documentation, in Minimalism Beyond the Nurnberg Funnel, ed. J.M. Carroll, MIT Press, 1998, pp. 247-74.

A university website design project: The design process, the prototype and some design issues, Proceedings of the International Professional Communication Conference, 1997, pp. 311-19.

Book review of Nicole Ummelen, Procedural and Declarative Information in Software Manuals: Effects on Information Use, Task Performance, and Knowledge, (USL&C, Utrecht Studies in Language and Literature, Utrecht, The Netherlands, 1996), The Journal of Business and Technical Communication, 11(4), October, 1997, pp. 502-5.

Farkas David K. and S.E. Poltrock, "Online Editing, Mark-Up Models, and the Workplace Lives of Editors and Writers,"IEEE Transactions in Professional Communication, 38(2), June 1995, pp. 110-117. Reprinted in J. Dautermann and P. Sullivan, eds., Electronic Literacy in the Workplace: Technologies of Writing, National Council of Teachers of English, 1996.

J.A. Ramey and D.K. Farkas, Building community among design team members in a decentralized, individualist organization, Proceedings of the DIS '97 Conference, 1997, pp. 301-04.

Four research issues, Technical Communication, 42(4), November 1995, pp. 587-89.

Writing better Help topics: The seven kinds of Help information, The WinHelp Journal, 2(1), 1995, pp. 8-11.

Seeking the future of computer documentation (commentary on E. H. Weiss, The retreat from usability ) Journal of Computer Documentation, 19(1), 1995, pp, 24-29.

The future of the user's guide in the documentation set. Proceedings of the STC Annual Conference, Minneapolis, MN, May 1994.

D.K. Farkas and B. Gibbs, The browse sequence in Help, STC Annual Conference, Minneapolis, MN, May 1994.

The future of the user’s guide in the documentation set, Proceedings of the STC Annual Conference, 1994, pp. 104-06.

B. Gibbs and D. K Farkas The browse sequence in Help,“ STC Region 7 Conference, Seattle, WA, November 1993.

S. Boggan, D.K. Farkas, and J. Welinske, Developing Online Help for Windows. SAMS/Prentice Hall, 1993. Reprinted, International Thomson Computer Press, 1995. Chinese language edition, Beijing Hope Publishing Company, 1994.

The role of Balloon Help in the documentation setJournal of Computer Documentation, 17(2), 1993, pp. 3-20.

T.R. Williams and D.K. Farkas, Minimalism reconsidered: Should we design documentation for exploratory learning? SigCHI Bulletin 24(2), 1992, 41-50.

Some Collaborative Thoughts on Collaborative Writing,Sound Views (newsletter of the Puget Sound chapter of the Society for Technical Communication), volume 8, November, 1992 pp. 8-10.

"Applying Hypertext Concepts to Print," Proceedings of the International Professional Communication Conference, Santa Fe, NM, October 1992, pp. 157-62.

Collaborative writing, software engineering, and the universe of collaborative activity, in Collaborative Writing in Industry, eds. M.M. Lay and W. Karis, Baywood Publishing Company, 1991, pp. 13-30.

D. Weiringa and D.K. Farkas, Procedure writing across domains: Nuclear power plant procedures and computer documentation, Proceedings of ACM SigDOC Conference, Chicago, IL, October 1991, pp 49-58.

The encyclopedic reference as a model for print documentation,” Technical Communication, 37(2), 1990, pp. 122-25.

Computer documentation is the easy stuff, Sound Views (newsletter of thr Puget Sound chapter of the Society for Technical Communication), 6(10), November 1990, pp. 1-2

D.K. Farkas and T.R. Williams, John Carroll's Nurnberg Funnel and minimalist documentationIEEE Transactions in Professional Communication, 33(4), December 1990, pp. 182-87.

Conceptual foundations for computer documentation: New distinctions for a new era, Proceedings of ACM SigDOC Conference, Pittsburgh, PA, November 1989, pp. 93-96.

Payment for undergraduate interns: Benefits, problems, and solutions, in Establishing and Supervising Internships, ed. W.O. Coggin, Association of Teachers of Technical Writing, Lubbock, TX, 1989, pp. 115-22.

A course on computer-based composing strategies, Proceedings of the STC Annual Conference, Philadelphia, PA, May 1988, pp. (RET) 178-80.

How to Teach Technical Editing, monograph, Society for Technical Communication, 1987.

Online editing and document review,”Technical Communication, 34(3), 1987, pp. 180-83.

New software delivers on-line editing,Editorial Eye, Issue 142, June 1987, pp. 1-3

Product support and documentation writing: Potential synergism,Proceedings of the STC Annual Conference, Detroit, MI, April 1986, pp. 105-08.

Teaching the administrative and policy aspects of editing, in Teaching Technical Editing, ed. C. Rude, Association of Teachers of Technical Writing, Lubbock, TX, 1985

How will we edit electronically transmitted text? ProceedingsAnnual Meeting of the Association for Business Communication, 1985.

The concept of consistency in writing and editing, Journal of Technical Writing and Communication, 15(4), 1985, pp. 353-64.

M.R. Wicclair and D.K. Farkas, Ethical Reasoning in Technical Communication: A Practical Framework, Technical Communication, 31(2), 1984, pp. 15-19.

Professional and informal editing in complex organizations, Proceedings of the Canadian Regional Business and Technical Communication Conference, 1984, pp. 3-10.

The use of quotation marks and italics to introduce unfamiliar terms, Journal of Technical Writing and Communication, 10(4), 1983, pp. 369-74.

An invention heuristic for business and technical communication, Bulletin of the Association for Business Communication, 44(4), 1981, pp. 16-19.

D.K. Farkas and N. Farkas, Manuscript surprises: A problem in copy editing, Technical Communication, 28(2), 1981, pp. 16-18.

D.K. Farkas and R.W. Tock, Technical communication in the modern undergraduate laboratory, in The Modern Undergraduate Laboratory: Innovative Techniques, eds. D.B. Greenberg and S. Khang, American Institute of Chemical Engineers Symposium Series No. 179, vol. 75, 1979, pp. 18-22.

Personal blog on LiveJournal (observations, stories, etc.)

Link to the blog

Sample entries

Anecdote
Anecdote
Anecdote
Anecdote

Link to the blog