Welcome!
I am a Professor of Information and,
by courtesy,
Computer Science & Engineering
at the
University of Washington (UW).
My field is human-computer interaction (HCI)
with a focus on
mobile
and
accessible
computing.
I am a co-founder of the cross-campus
DUB Group and the
MHCI+D degree,
of which I am Interim Director and Chair.
I also direct the ACE Lab
and am Associate Director and Founding Co-Director Emeritus of the
CREATE center.
My Ph.D. students
come from
information science and
computer science.
I seek to
scientifically understand
people's performance and experiences with
interactive technologies,
and to design, build, and evaluate better
interaction techniques and systems,
especially for
people with disabilities.
I have done extensive work in
text entry, pointing,
touch, and gesture;
human performance measurement and modeling;
HCI research and design methods;
virtual reality;
mobile HCI;
and
accessible computing.
I consider myself a blend of
computer scientist,
interaction designer, and
experimental psychologist.
In 2010, I received an
NSF CAREER award.
In 2017, I was awarded the
SIGCHI Social Impact Award.
In 2019, I was inducted into the
CHI Academy.
In 2021, I was named an
ACM Fellow
for "contributions to human-computer interaction and accessible computing."
I have received three lasting impact awards, one from
ASSETS 2019,
ICMI 2022, and
UIST 2024.
I have also been an entrepreneur.
In 2012, I co-founded
AnswerDash—a
SaaS company providing A.I.-powered
context-sensitive help—where
I was a venture-backed CEO for about three years.
In 2020, AnswerDash was acquired by
CloudEngage.
My conversations with
The New York Times
and
The Huffington Post
capture some of my experiences as a startup CEO from academia.
See my
full bio,
curriculum vitae,
faculty profile,
Wikipedia page,
ACM author page, or
Google Scholar page.
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