Viewpoint: Timing is everything in
transportation technology and innovation
by John J. Fearnsides
This essay appeared originally in the
IEEE Spectrum, January, 1999, pp 102-3, Technology 1999:
Analysis and Forecast Issue. It is posted here with
permission.
One of the most famous stories in electrical
engineering lore goes as follows: while one of Thomas
Edison's greatest inventions was the electric light bulb, his
real genius lay in innovation, in persuading politicians,
corporation heads, and financiers to create the electric
power utility that would bring the light bulb into widespread
use in the home and office.
Despite the growing conviction that technological
innovation occurs rapidly (as is often the case with computer
software and, to a lesser extent with computer hardware),
this is not the case in many other areas. In the field of
transportation, for example the existence of a new technology
often precedes its application to transportation systems by
as much as a decade or more. This delay is not due to an
anti-technology bias in the transportation community but to
the complexity of modern transportation systems.
At its most basic level, the transportation s is
perceived largely as vehicles and infrastructure: automobiles
and highways, airplanes and airports, railroad trains and
track, ships and ports. At a higher level, the operation of
vehicles and infrastructures becomes part of the equation,
thereby adding human factors - still the single largest cause
of transportation safety failures. Yet another layer involves
the interaction of people, vehicles and infrastructure, an
interaction leading to the formation of a transportation
network.
This network, in turn, creates the need for
communications, navigation, surveillance and decision-support
systems to help people manage the flow of transportation in a
safe, efficient manner. For engineers, the level of the
transportation system that is most enigmatic is the
institutional level. It is also the most frustrating. Yet due
to the tremendous importance of transportation to national
economies, as well as the obvious public safety
considerations, institutions (and their concomitant
bureaucracies) exist at all levels of government - national,
state, and local. And, Of course, there are the commercial
elements as well: airlines, railroads, shipping companies,
vehicle manufacturers, electronics manufacturers, and so
on.
The Global Positioning System (GPS) leads semantically
to a limited concept of transportation as a technological
system. From the standpoint of the effective introduction of
new technologies to transportation, a more precise
characterization comes from the emerging science of
complexity, that is, viewing transportation as a complex,
adaptive system.
In this context, a transportation system consists of a
large number of intelligent agents, using technology to
satisfy personal, economic, operational or institutional
goals. It is, in effect, more like a microcosm of a national
economy than a collection of integrated technologies.
Therefore, the real applicability of a new technology is not
always easy to discern: and worse, the negative side effects
of a new technology may well outweigh local positive effects.
In other words, a new technology must be accepted at all
levels of transportation.
As technology advocates, our concept of transportation
as a system such as the GPS model, which is being developed
not only for navigational use in aviation, but also for sea
and land transportation as well, raises some interesting
questions.
For example, what are the implications of GPS for
existing navigation system manufacturers or for the many
transportation users who have bought in-vehicle navigation
electronics? How fast can a nationwide navigation system be
replaced and what is the cost of operating parallel
navigation systems during the transition? How reliable, in
the presence of interference (intentional and otherwise), is
GPS for aircraft and ships where pinpoint accuracy is a
necessity?
The complexity of transportation systems is not the only
roadblock to the timely introduction of new technology. While
as engineers we have a justifiable confidence in technology,
as advocates we often forget the importance (and difficulty)
of good engineering to ensure the effective, economic
introduction of new technologies. Given people's natural
reluctance to change, new technology needs
advocates-champions, really--to overcome the added
institutional inertia. But too often we oversell the benefits
or oversimplify the engineering needed for
implementation
This means that schedule and budget estimates tend to be
too optimistic. When the anticipated benefits fail to
materialize, a familiar sequence is set in motion:
institutional and financial support begins to flag, and the
initiative slows perceptively or stops altogether.
To avoid this pitfall, we should first illuminate the
engineering risks so that false expectations are not raised.
Then we should evolve the technology to reduce the
engineering (and operational) risks. Successfully
implementing a limited application of a new technology builds
far more confidence than an unsuccessful demonstration,
especially one that is visibly unsuccessful.
For example, the introduction of GPS as a navigation
system for aviation needs to evolve from a supplementary
system, to a primary system, and then, if and only if
operationally and economically practical, to a sole means
system. This takes time, as a friend of mine from Boeing Co.
once said, "You can beta-test a new software program,
but you can't beta-test a 747. Likewise, we must introduce
in-vehicle intelligent transportation technologies before
trying automatic traffic control technologies and eventually
fully automated highways.
Most technology forecasts are too optimistic for the
same reasons that transportation technology forecasts are too
optimistic: the inherent complexity of the systems to which
new technology is applied and the underestimation of the hard
work of good engineering. All too often, this optimism is
itself a deterrent to timely implementation.
To deal more effectively with the engineering issues we
must think as engineers, not merely as technologists This
means that we must do value engineering more than we do, and
we must also design with the right audience in mind.
The GPS equipment in your new car will look considerably
different than the GPS avionics in the cockpit of a DC-9. As
engineers, we need to remember that what is second nature for
a trained pilot may simply confound the average driver.
Unfortunately, academia often confuses invention and
innovation (another semantic problem!) or, worse, value
invention over innovation (despite Edison's example).
Innovation is a tag-team race; every element must be
successful to win.
The issue of system complexity suggests another semantic
problem. Too often in engineering, the word
"research" implies technological research. If
innovation is to be stressed, we must put much more emphasis
on system research, including the institutional and economic
aspects of the system. Only by better understanding the
dynamics of complex, adaptive systems will we be better
equipped to predict the real benefits of new technologies and
the implications they invariably pose for all concerned.
John J. Fearnsides (F) is senior vice president and
general manager of the MITRE Corp, and director of its Center
for Advanced Aviation System Development in McLean, Va., a
Federally-funded R&D center sponsored by the U.S. Federal
Aviation Administration (FAA). He is a former deputy
under-secretary and chief scientist at the U.S. Department of
Transportation.
Last modified: January 19, 1999