Readings in Alphabetical Order of Authors

Available online for class members

Chilana P, Fishman, E, Geraghty, E, Tarczy-Hornoch, P, Wolf, F, Anderson, NR. Characterizing Data Discovery and End-user Computing Needs in Clinical Translational Science. Journal of Organization and End User Computing, Special issue on Scientific End-user Computing. 2010 2010;[to appear]. This was accepted months ago but I can't seem to locate it electronically, so here it is attached

Umarji, M., & Seaman, C. (2008). Informing design of a search tool for bioinformatics. Proceedings of the 2008 ICSE Workshop on Software Engineering for Computational Science and Engineering.

Jodi Forlizzi, John Zimmerman, Shelley Evenson (2008). Interaction Design Research in HCI, a research through design approach. Design Issues, 24(3). MIT Press: 19-29.

Wolf, T. V., Rode, J. A., Sussman, J., and Kellogg, W. A. (2006). Dispelling "design" as the black art of CHI. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 521-530). 

Steven P Dow, Julie Fortuna, Dan Schwartz, Beth Altringer, Daniel L Schwartz, and Scott R Klemmet. Prototyping Dynamics: Sharing Multiple Designs Improves Exploration, Group Rapport, and Results, Conf on Human Factors in Computing Systems (CHI), 2011.

Jonathan Lazar, Jinjuan Heidi Feng, and Harry Hochheiser (2010) Chapters 9 (Ethnography), 10 (Usability Testing) & 11(Analyzing Qualitative Data) from Research Methods in Human-Computer Interaction. Wiley.

C. Blake, W. Pratt. Collaborative Information Synthesis. American Society for Information Science and Technology - Proceedings of ASIST 2002 Annual Meeting. Philadelphia, Pennsylvania. November 2002.

Carroll, J. M. (1999). Five Reasons for Scenario-Based Design. In HICSS '99: Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 3, 3051. Available at:

Churchman, C. W. (1979). The systems approach. NY: Dell. (Ch. 3)

Covell, D. G., Uman, G. C., Manning, P. R. (1985) Information needs in office practice: are they being met? Ann Intern Med, 103, 596-599.

Crabtree, A, Rodden, T., Tolmie, P., Button, G .Ethnography Considered Harmful. Proceedings of CHI 2009. p. 879-888.

Faibisoff, S. G., & Ely, D. P. (1976), Information and information needs. Information Reports and Bibliographies, 5, 2-16.

Fetterman. Ethnography. Chapter 3 - Wilderness Guide: Methods and Techniques, pp 31-62.


Forsythe, D. E., Buchanan, B. G., Osheroff, J. A. and Miller, R. A. (1992) Expanding the concept of medical information: an observational study of physicians’ information needs. Computers and Biomedical Research, 25, 181-200.

Gorman, P., Ash, J., Lavelle, M., Lyman, J., Delcambre, L., Maier, D., Weaver, M., & Bowers, S. (2000). Bundles in the Wild: Managing Information To Solve Problems and Maintain Situation Awareness. Library Trends, 49(2), 266-289

Johnson, Jeff. “Chapter 1: First principles.” GUI Bloopers: Don’t and Do’s for Software Developers and Web Designers. San Francisco: Morgan Kaufmann Publishers, 2000.

Kinzie, Mable B., Cohn, Phd, Wendy F., Julian,  Marti F., Knaus, William A. User-centered Model for Web Site Design: Needs Assessment, User Interface Design, and Rapid Prototyping. J Am Med Inform Assoc. 2002;9:320–330.

McCracken. The Long Interview. Chapter 3 - The Four Step Method of Inquiry, pp 29-48.

McPherson, C., I. J. Higginson, and J. Hearn.  (2001).  Effective methods of giving information in cancer: a systematic literature review of randomized controlled trials.  Journal of Public Health Medicine, 23:3, 227-234.

Moggridge, B. (2007) People. In Ch. 10 of Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 664-681.

Muller, M.; Wildman, D.; White, E. (1993). Taxonomy of PD practices: A practitioner's Guide. Communications of the ACM (special issue on Participatory Design), June 1993/Vol.36, No.4. p. 25-28

Muramatsu, J. and Pratt, W. (2001). Transparent Queries: investigation users' mental models of search engines. In Proceedings of the 24th Annual international ACM SIGIR Conference on Research and Development in information Retrieval (New Orleans, Louisiana, United States). SIGIR '01. ACM Press, New York, NY, 217-224. DOI=

Neilsen, Jacob.  "Chapter 6: Usability Testing" in Usability Engineering. Morgan Kaufmann, San Francisco, 1994. See also:

Palmer, Carole L., Cragin, Melissa H., and Hogan, Timothy P. (2007) Weak Information Work in Scientific Discovery. Information Processing and Management, 43 808–820

Preece, Jennifer; Rogers, Yvone; and Sharp, Helen. “Chapter 6: The Process of Interaction Design.” Interaction Design: Beyond Human-Computer Interaction. New York: J. Wiley & Sons, 2002.

Pruitt, J., & Grudin, J. (2003). Personas: practice and theory. In DUX '03: Proceedings of the 2003 conference on Designing for user experiences (pp. 1-15). ACM Press. Available at:

Suddaby, Roy (2006) From the Editors: What Grounded Theory is Not. Academy of Management Journal, Vol. 49, No. 4, 633–642.


Tran, Dat; Dubay, Christopher; Gorman, Paul; Hersh, William (2004). Applying Task Analysis to Describe and Facilitate Bioinformatics Tasks. Medinfo. 2004;11(Pt 2):818-22.

Anne M. Turner, Judy Ramey, and E. Sally Lee (2008). AMIA Annu Symp Proc. 2008; 2008: 737–741. Published online 2008. PMCID: PMC2655928

Unruh, K., & Pratt, W. (in press). Patients as actors: The patient’s role in detecting, preventing, and recovering from medical errors. International Journal of Medical Informatics.


C Weng, DW. McDonald, JH Gennari, Participatory Design of a Collaborative Clinical Trial Protocol Writing System. International Journal of Medical Informatics


Wu, M; Richards, B; Baecker, R. (2004). Participatory Design with Individuals who have Amnesia. Proceedings Participatory Design Conference, Toronto, Canada. p. 214-223.

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