When reading Belkin’s article you want to think about the following issues:
· Make sure you can explain the ASK approach.
· To which basic concepts introduced in class is it most relevant?
· Which new basic concepts does it introduce?
· How do these new concepts relate to the ones we have already discussed?
· How would the ASK approach explain the difference between:
o Information want
o Information demand
o Information need
· How would the ASK define self need and proxy need?
· How would the ASK approach explain:
o Information searching
o Information surfing
o Information encountering
· How would the ASK approach determine whether information was used?
· How does the information system help the user, according to the ASK approach?
· What are the implications of the ASK approach to system design?
We will discuss
these issues in class