Goals

  1. Understand architecture of clinical computing systems in a medical center

  2. Know approaches and challenges to interfacing clinical computing systems

  3. Understand options for supporting clinician users during routine operations    and downtimes

  4. Appreciate importance and complexity of supporting hosts, networks, workstations, and other infrastructure required for dependable clinical computing system operations

  5. Understand how clinical computing systems fit into medical center governance and oversight

  6. Feel better prepared to assume membership or leadership of clinical computing operations in your medical center.

  7. Learn about careers in clinical computing


Click here for Privacy, Confidentiality, and Information Security Agreement.


Readings for each session are the author’s chapter in our textbook.


Dates, Topics and Presenters  DRAFT--THIS MAY CHANGE


April 3, 2015

Thomas Payne, MD        

Medical Director, IT Services, UW Medicine


OVERVIEW OF CLINICAL COMPUTING SYSTEMS IN A MEDICAL CENTER


  1. Seminar logistics:  Topics, readings, book

  2. Clinical care and its reliance on computing systems

  3. The importance of operations and support

  4. Types and frequency of problems affecting clinical computing systems





April 10, 2015

Paul Sutton, MD, PhD  

Associate Medical Director, Inpatient EMR
UW Medicine IT Services

Associate Professor, Dept. of Medicine


Operations, 1.  Working with the user community


  1. Organizing training

  2. User support:  options, managing angry users, Help Desks. CACs

  3. Involving clinicians in system design and configuration

  4. Support 24 hours x 365 days.  Important?  How to do it?






Apr 17, 2015

Blair Cockerline

Manager, Integration, IT Services, UW Medicine


CREATING AND SUPPORTING INTERFACES


  1. Interfaces in the real world:  what you won't learn at HIMSS

  2. Data exchange standards: HL7, DICOM

  3. Interface engines:  what they are, how they work, what happens when they don't

  4. Other ways to transmit clinical information from source to clinician





Apr 24, 2015

Jamie Trigg, PMP

Director, IT Applications, Evergreen Healthcare


OPERATIONS, 2.  WHAT CAN GO WRONG AND HOW TO FIX IT


  1. Monitoring system performance

  2. Managing unscheduled downtime events

  3. Triage of day-to-day problems with clinical computing systems

  4. Misidentification of individuals and data





May 1, 2015


Dave Chou, MD
CTO, UW Medicine IT Services


Thomas Payne, MD

Medical Director, IT Services


TOUR OF HARBORVIEW MEDICAL CENTER


  1. This tour will include hardware rooms supporting our EMRs, and patient care areas (wards, ICUs, ER) to see clinical computing systems in use. 


  2. Meet in lobby of Ninth and Jefferson Building at  10 am.  . If you are taking the shuttle there (highly recommended since parking difficult) you should catch the 9:30 a.m. o'clock shuttle from UW Medical Center.  Note that the shuttle stop locations changed  see link below for shuttle schedule and location of stops. Please make sure you have your signed Privacy, Confidentiality, and Information Security Agreement with you, and wear your picture identification. The tour will conclude at HMC @ 1120 which will allow you to catch the 1130 shuttle back to UWMC. Please call Tom on his cell phone (206) 930-9344 if you are running late and would like to connect with the tour after departure. 


Click here for directions to Harborview Medical Center.

Click here for Health Sciences Express schedule and map.





May 8, 2015


Jacquie Zehner, RHIT, HCCA

Director, Health Information Management Operations

UW Medicine


Medical records, compliance, and clinical computing systems


  1. JCAHO, compliance and legal requirements

  2. Working effectively with Medical Record Committees

  3. Documentation requirements

  4. The complexities of documentation in an academic medical center




May 15, 2015

Ernie Hood

Senior Research Director, The Advisory Board Company

Prior role:  CIO/VP, Group Health Cooperative of Puget Sound


WORKING WITH ORGANIZATIONAL LEADERSHIP AND BUDGES


  1. IT Leadership.  What works and what doesn't

  2. Organizational charts

  3. Advisory committees

  4. Planning:  short-term and long-term

  5. The budget process






May 22, 2015

Dave Masuda, MD

Biomedical & Health Informatics, UW


Careers in health care computing


  1. Options:  Tech support, CMIO, support expert, analysts, CIO, etc

  2. How to find out if this is right for you.

  3. Pursuing your interests




May 29, 2015

Thomas Payne, MD

Medical Director, IT Services


Security of Clinical Computing Systems

  1. Threats

  2. Policy and education

  3. Technical measures

  4. Balancing mission to deliver care and protect information assets





June 5, 2015


Dave Chou, MD

Chief Technical Officer, IT Services


INFRASTRUCTURE OF CLINICAL COMPUTING SYSTEMS


  1. Infrastructure for clinical computing systems--space, wires, water

  2. Hosts, networks, workstations

  3. Keeping it all running, 24x365