College of Education

University of Washington

 

EDC&I 583

Message Design

 

 

Instructor:  Prof. Stephen T. Kerr

Office:  122K Miller Hall  Box 353600

Course meets:  162 Savery Hall

Telephone:  (206) 685-7562

Wednesday,  4:30 - 6:50 p.m.

E-mail:  stkerr@u.washington.edu

Office hours:  Generally W 2-3:30; Th 10-N (send email to request specific time)

http://faculty.washington.edu/stkerr

 

Session

Date

Assignment for Session

Topic in Class

1

1/4/12

---

Introduction--course, participants; an overview of message design

2

1/11

Ideas for projects/papers

ET* 1

RW* 1, 9-12, 14

Lupton; Garfield; Lonsdale; Wallere

Type and typography: What makes a difference?

Introduce and discuss course projects

Sample presentation

Positive and Negative examples

3

1/18

ET 2

RW 2, 8 (cards, letterhead)

Souto; Cromley et al.e

Text:  Organizing for meaning

Presentations

4

1/25

ET 3

RW 3, 8 (flyers)

Wiener et al.; Koyama; Hahn

Maps: Wayfinding in space and on-line

Review of literature expectations

Presentations

5

2/1

Review of literature due

RW 4, 8 (newsletters)

InfoAesthetics; Davis; Fathulla & Basden

Graphics – diagrams: Telling stories visually

Present reviews of literature

6

2/8

ET 4

RW 5, 8 (brochures)

XKCD; Burke; Kastellec & Leoni; Roth

Graphics – charts, graphs: Showing relationships visually

Presentations: Readings; redesign

7

2/15

ET 5

RW 6, 8 (postcards, ads)

Timmers & van der Wijst; Woolner et al.

Pictures and photos:  When does realism help?

Presentations

8

2/22

ET 6

RW 7, 12, 8 (websites)

Vis Complexity; Chen; Iaria et al.; Zender et al.

Visualization: constructing meaning with animation and video

Presentations

9

2/29

ET 7

Bakker et al.; Higgins et al.; Ivory & Megraw; Mann & Myhill; Mehlenbacher et al.; Tyers

New and Critical perspectives:  Against dancing penguins (Accessibility; research approaches; web site design; educational implications).

10

3/7

Final projects due (with abstracts for class members)

Final project discussion

Conclusions

 

* Texts: Tufte, Edward R.  (1997).  Visual Explanations.  Cheshire, CT: Graphics Press.

Williams, Robin.  (2008).  The Non-Designer's Design Book.  3rd Ed.  Berkeley, CA: Pearson/Peachpit Press.

eOther materials are either available on the UW Libraries e-Reserve site, via UW libraries e-journals, or, if hard-copy only, will be distributed in class the week prior to that in which the reading will be discussed.

We will discuss positive and negative examples, as you discover and post them, every week
1.  Course Rationale and Goals

 

This course deals with design principles for attractive and effective educational and instructional "messages" – materials that support learning and education in the broadest senses.  We will approach communication for learning as an effort to construct shared understandings and perceptions, what some call "meaning making."  This means that we need to know how our audiences think, what assumptions they make, how they see the world, and how that world has influenced their assumptions.  We also need to know how to present information in ways that either match or challenge those assumptions, or provide alternate models, in order to facilitate learning. 

 

When we design materials for learning, all of these factors come together in a mix that also includes (or should include) information about graphic design, current practice in the media arts and communication, and also research about perception and learning.  Since some of the principles described above are aesthetic and others are empirically derived, a further essential aspect of this course will be the attempt to achieve an effective balance among these sources of inspiration and design.

 

We will be examining how the heritage of our interaction with text and printed materials have conditioned our ways of working with and thinking about information.  From there, we will move to consider how this heritage and other forms of presenting information are exemplified in approaches used in emerging digital media.  While many of the principles involved are constant from one medium to another, there are important differences; it will therefore be critical as we proceed to distinguish what sorts of effects seem to appear in common across environments and which do not.

 

The course is in seminar format, with students actively engaged in discussion of relevant materials, creating and presenting their own examples of materials, reading and working in fields of individual interest, and presenting results to classmates.  At the end of the course, you should have a keener grasp of the principles (both empirically-based and esthetic) involved in effective message design, and you should also see more clearly the implications of theory for preparing effective messages.  I encourage you to see the course as an opportunity to extend your own knowledge and skills in ways most significant for you intellectually and personally.

 

As we think about the approaches that are used to design instructional messages, try to keep these perspectives at the front of your attention:  (1) how is the range of materials, documents, objects under each major heading changing in learning environments today, and (2) what challenges or difficulties (as well as benefits and opportunities) present themselves as we increasingly put educational materials into digital formats?

 

 

2.  Course Content and Sequence

 

The substance of this course lies in the interaction among readings, class discussions, and student projects.  How well we manage to meld these together into a coherent whole will be our barometer for success.  The task is made more complex by the diverse backgrounds of those who typically enroll; it takes some effort, but we have usually been able to find a way of working that’s satisfactory for everyone!  With these caveats in mind, let us consider the requirements of the course in more detail.

 

 

 

 

 

3.  Requirements

 

There are five basic requirements for this course:  (a) Read and discuss.  Do the readings and other assignments; come to class prepared to discuss, present, and argue; (b) Find good and bad examples:  Part of our work includes paying attention to the visual elements of your environment (work and otherwise) — watch for good and bad examples of design; (c) Present in class: Present a brief “re-design” of an instructional message or other item that you choose; (d) Review the literature: Find four articles related to your interests (and/or project/paper topic), prepare a brief review of them, and discuss that review in class; and (e) Do a project or paper: prepare a project or paper in which you design an instructional message or otherwise use the principles discussed in the course. 

 

a.  Readings and class discussion. 

We will be using two different books for this course:  Edward Tufte’s Visual Explanations  and Robin Williams’s The Non-Designer’s Design Book.  While these works overlap in some areas, they have distinctly different styles and areas of emphasis.  Note that neither of the assigned texts is a traditional review of empirical studies; the point is to expand your awareness and hopefully achieve a more complex appreciation of what elements can contribute to good graphic design, or to at least allow you to more ably critique design elements as you encounter them.

 

In addition, each week we’ll consider at least one “traditional” research article that deals with the issues we’ll be discussing that week.  For many weeks, I’ll indicate more than one article of interest; if you have time to look at all the ones I list, great, but if you only have time to look at one, choose the one that looks most interesting.  These items will be available via the UW Libraries e-Reserve site for this course (or you can find them yourself via the UW e-Journals collection.

 

I assume that you will do the assigned readings and come to class prepared to discuss them.  As you read, try to evaluate the authors ‘ positions and conclusions, and come to class ready to analyze these in detail. 

 

(Due throughout the quarter; 10% of final course grade)

b.  Good and bad examples.

At any/various times during the quarter, post (on the designated GoPost site) and discuss in class positive or negative examples of educational (broadly defined) message design.  Think about why you selected what you did, indicate where you encountered the item, and suggest how your choice has broader significance! 

Post your examples (positive or negative) on the class Go-Post designated for that purpose and be ready to comment on at least one occasion during the quarter.

 

(Due throughout the quarter; 10% of final course grade)

 

c.  In-class presentation.

On a date you choose at the start of the course, present in class a brief (10-15 minutes total) example of re-design – that is, take an existing item of educational material that you have some experience or connection with (could be a text, handout, graphic item, fragment of animation, etc.) and show how you would re-design it to be more effective.  This is not about your artistic skills – you don’t have to actually re-engineer a complex animation or produce a new graph or chart!  The idea is to take something you have some familiarity with, and show how it could be improved.  The readings (for that week or other weeks) may come into the discussion, or not, depending on what you choose to present. 

 

Post your presentation materials on the class Go-Post designated fort that purpose.  Be ready to talk for about 5-10 minutes (and be sure to have projectable examples of your materials), and then lead discussion for another 10 minutes.

 

(Due throughout the quarter; 20% of final course grade)

[10% = oral presentation; 10% = accompanying materials]

 

d.  Literature Review. 

Identify four key research-based references on a topic of interest to you.  The point here is to become familiar with relevant journals and on-line resources, to compare the merits of different authors’ perspectives and research methods, and to begin to become a “connoisseur” of these kinds of materials.  Depending on your focus and direction, these may be empirical studies, reviews, or conceptual pieces that suggest new approaches or improved practices.

 

Choose a subject area or topic that is of interest to you.  The review may be related to the intended topic of your course paper/project (see below) or not, at your discretion.  In previous quarters, many students have found that it makes sense to combine efforts and focus on one topic for both literature review and project, but a significant minority have found that there is a benefit to exploring more than one topic during the course.  You choose!

 

Do a search of the literature that describes research-based studies related to your topic.  Use the many databases and tools available to you online and via the UW Libraries:  Google Scholar, PsycINFO, JSTOR, the ACM Digital Library, individual e-journals, and other specialized resources in particular sub-fields (for example, human-computer interaction, computer-supported collaborative work, museum exhibit design, DX Arts, etc.).

 

Select four (4) of those studies that you believe present the best evidence or the most intriguing results.  Summarize each study in no more than ½ page, and then indicate how the results of that study are relevant for your work.  Provide a ½ page introduction (what you were looking for, how you structured your search, what sources you surveyed, etc.) and a ½ page conclusion at the end (what do these studies tell you; how do they relate to your work, etc.).  The total length should be no more than 3 pages.  Each article you cite should be preceded by the full APA citation, and your summary both summarize what the article says and give your estimate of the value/interest of the study.

 

Post your review on the class Go-Post designated for that purpose.  We’ll discuss your reviews and the articles you found most significant in class on Feb. 1.

 

(Due Feb. 1; 20% of final course grade)

 

e. Course project/paper. 

The course project or paper should present and discuss the design for an educational or instructional “message.”  This could be in the form of text, graphic materials, video, web-based materials, or some other combination.  You are not expected to produce all of the materials proposed; rather select a small segment of the material to demonstrate your approach to the whole.  You should, however, prepare a comprehensive description of the entire set of materials – include as appendices whatever sketches, storyboards, outlines, scripts, screen shots, or any other information that will help me know what you are proposing. 

 

Most of your effort should go into describing why you intend to present your message in the way you have proposed, and to justifying your choices based on graphic design principles, research, and theory (both as discussed in the course and as otherwise investigated by you).  If you are working on a particular instructional design project as part of your job or in connection with another course or internship, it should be possible to join the paper with that work; see me and discuss.

 

 

FORMAT:  Final projects may be either in traditional term-paper format or in some multi-media combination.  If you submit a multi-media project (web site, CBI material, etc.), be sure that it is viewable using commonly available hardware and software, and is not platform specific.  Regardless of format, all products should at least be accompanied by a brief paper-based description of design elements and the rationale for their choice (including relevant references).  If submitting a traditional term paper, please see that it is printed in a 12 pt. font, double-spaced, and stapled (no binder or cover).  All papers/projects (including brief descriptions) should be prepared in accordance with the guidelines contained in the Publication manual of the American Psychological Association (6th ed.; 2009) or whatever set of guidelines is typical for your field. 

 

Post your paper/project on the class Collect It site designated for that purpose.  Expected paper length: not more than 15 pages. 

 

(Due Mar. 7; 40% of final course grade)

 

 

 

 

 

4.  Necessary Notices:

 

DUE DATES:  Having assignments ready by the date due is an essential requirement and a basic expectation of graduate study.  Failure to observe this requirement can have dire consequences!  Grades of “incomplete” will be given only for certifiable medical reasons or in other extraordinary circumstances.

 

DISABILITY ACCOMODATIONS:  To request academic accommodations due to a disability, please contact Disability Resources for Students, 448 Schmitz, 206-543-8924/V, 206-543-8925/TTY, or at http://www.washington.edu/students/drs/.  If you have a letter from Disability Resources for Students indicating you have a disability which requires academic accommodations, please show me the letter so we can discuss the accommodations you might need in this class.

 

If you have questions or concerns about disability accommodation do not hesitate to contact me or DRS directly.

 

PLAGIARISM:  Plagiarism, submitting someone else’s words or ideas as your own work, is a serious academic offense.  Cases of suspected plagiarism will be referred to the Associate Dean for Academic Programs for adjudication.  Possible penalties range from disciplinary warnings to dismissal from the university.  All students are expected to demonstrate academic integrity at all times, and to learn what constitutes plagiarism.  A useful definition of plagiarism can be found at:

http://depts.washington.edu/grading/pdf/AcademicResponsibility.pdf

 

A word on the oral presentations and discussions.  It is important to learn how to present ideas clearly and briefly, and how to critique others’ presentations incisively and positively.  It is easy to criticize someone else’s work; it is harder (and more essential) to do so in a way that preserves that person’s self-image and dignity.  The most respected scholars are those who manage to combine helpful suggestions for how things might be done differently with a tone that is constructive and collegial.  You should strive to attain this kind of scholarly approach in your work here!

 

 

 

5.  Grading

 

The various requirements for the course will be weighted as follows when computing grades:

 

Participation in class discussions

10%

Positive/negative design example(s)

10%

Re-design presentation in class

20%

Literature Review

20%

Final project or paper

40%

 

 

6.  Links to Course Tools

 

Go-Post for:

General course discussion

Good and bad examples

Presentations and review of literature

 

Collect It for final projects/papers

 

UW Libraries e-Reserve site for this course

(Password: the name [not number] of this course, as one word, no caps)

 

7.  Additional Readings and Course Materials

 

For:

Item:

1/11/12

Look at Ellen Lupton’s Thinking with Type website.  Examine at least one of the topics under each of the three main headings – Letter, Text and Grid.  Do her prescriptions make sense?

 

Garfield, Simon.  (2011) Just my type: A book about fonts.  [Excerpt]  New York: Penguin/Gotham Books.  [This is just for fun; Garfield writes about typography in a humorous and engaging way.]

 

Lonsdale, Maria dos Santos.  (2007).  Does typographic design of examination materials affect performance?  Information Design Journal, 15(2), 114–138.

 

Waller, Robert.  (2007).  Comparing typefaces for airport signs.  Information Design Journal, 15(1), 1–15.

1/18

Cromley, Jennifer G., Snyder-Hogan, Lindsey E., & Luciw-Dubas, Ulana A.  (2010).  Cognitive activities in complex science text and diagrams.  Contemporary Educational Psychology, 35, 59–74.

 

Souto, Virginia Tiradentes.  (2009).  Decisions, ideas and text clouds.  Information Design Journal, 17(3), 163–175.

1/25

Hahn, Jim, & Zitron, Lizz.  (2011).  How first-year students navigate the stacks: Implications for improving wayfinding.  Reference & User Services Quarterly, 51(1), 28–35.

 

Koyama, Keiichi.  (2010).  Communication support boards: Pictorial symbols for communication assistance.  Information Design Journal, 18(1), 74–80.

 

Wiener, Jan M., Büchner, Simon J., & Hölscher, Christoph.  (2009).  Taxonomy of human wayfinding tasks: A knowledge-based approach.  Spatial Cognition & Computation, 9, 152–165, 2009.

2/1

Look at the Information Aesthetics website – pick at least two examples, and be ready to say why they appeal (or don’t appeal) to you.

 

Davis, Randall.  (2007, September).  Magic paper: Sketch-understanding research.  Computer, 40(9), 34-41.

 

Fathulla, Kamaran, & Basden, Andrew.  (2007)  What is a diagram?  Proceedings.  IEEE 11th International Conference on Information Visualization, 951 – 956.  [Available from UW Libraries via IEEE Xplore Digital Library]

2/8

Check out the XKCD Money Chart – Is this a good way to present complex information graphically? 

 

Burke, Christopher.  (2009).  Isotype: Representing social facts pictorially.  Information Design Journal, 17(3), 211–223.

 

Kastellec, Jonathan P., & Leoni, Eduardo L.  (2007).  Using graphs instead of tables in political science.  Perspectives on Politics, 5(4), 755-771.

 

Roth, Wolff-Michael, & Hwang, SungWon.  (2006).  On the relation of abstract and concrete in scientists’ graph interpretations: A case study.  Journal of Mathematical Behavior, 25, 318–333

2/15

Timmers, Rian, & van der Wijst, Per.  (2007).  Images as anti-smoking fear appeals: The effect of emotion on the persuasion process.  Information Design Journal, 15(1), 21–36.

 

Woolner, Pamela, Clark, Jill, Hall, Elaine, Tiplady, Lucy, Thomas, Ulrike, & Wall, Kate.  (2010).  Pictures are necessary but not sufficient: Using a range of visual methods to engage users about school design.  Learning Environments Research, 13, 1–22.

2/22

Look at the Visual Complexity website – choose at least two examples that you feel present a useful way of visualizing complex information, and be ready to say why they appeal to you.

 

Chen, Chaomei.  (2010).  Information visualization.  Wiley Interdisciplinary Reviews: Computational Statistics, 2(4), 387–403.

 

Iaria, Giuseppe, Palermo, Liana, Committeri, Giorgia, & Barton, Jason J.S.  (2009).  Age differences in the formation and use of cognitive maps.  Behavioural Brain Research, 196, 187–191.

 

Zender, Mike, Pestian, John, & Glauser, Tracy.  (2010).  Visual language system for representing medical concepts.  Information Design Journal, 18(3), 184–197.

2/29

Bakker, Arthur, Hoyles, Celia, Kent, Phillip, & Noss, Richard.  (2006).  Improving work processes by making the invisible visible.  Journal of Education and Work, 19(4), 343–361.

 

Higgins, Steve, Beauchamp, Gary, & Miller, Dave.  (2007).  Reviewing the literature on interactive whiteboards.  Learning, Media and Technology, 32(3), 213–225.

 

Ivory, Melody Y., & Megraw, Rodrick.  (2005, October).  Evolution of web site design patterns.  ACM Transactions on Information Systems, 23(4), 463–497.

 

Maun, Ian, & Myhill, Debra.  (2005).  Text as design, writers as designers.  English in Education, 39(2), 5–21.

 

Mehlenbacher, Brad, Bennett, Leslie, Bird, Tammy, Ivey, Melonie, Lucas, Jan, Morton, Janet, & Whitman, Lisa.  (2005).  Usable e-learning: A conceptual model for evaluation and design.  Proceedings of HCI International 2005: 11th International Conference on Human-Computer Interaction, Volume 4 — Theories, Models, and Processes in HCI. Las Vegas, NV: Mira Digital P, 1-10.

 

Tyers, Alex.  (2008).  Performance based design.  Information Design Journal, 16(3), 202–215.

 

 

 

 

 

 

STK 01/4/12