Common Pitfalls

• “_____” can’t be done

  • rarely correct
  • usually means
    • “I don’t know how to do ______” (ignorance)
    • “______ is too much work” (laziness)
    • “I don’t think I can figure out how to do _____” (fear)
    • “______ will cost too much” (inappropriate decision-making)
  • insist on understandable explanation

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