15 Years of

E-Government Research: What is the Impact on Practice ?

(Symposium I)

Symposium Leaders

Lemuria Carter  (Primary Contact)
North Carolina A & T State University 
School of Business and Economics, Department of Accounting & Finance
237 Merrick Hall
1601 East Market Street
Greensboro, NC 27411, USA
Phone: +1-336-285-3337
Fax: +1-336-256-2274
Email: ldcarte2@ncat.edu

John C. Bertot
Email: jbertot@umd.edu

Akemi Chatfield
Email: akemi@uow.edu.au

Jay Kesan
Email: kesan@law.uiuc.edu
Scott Robertson

Hans Jochen Scholl
Email: jscholl@u.washington.edu


E-government researchers have made great strides in improving both e-government research and practice. E-government research explores everything from technology adoption to government-to-government information sharing.  Now that e-government is maturing, the field can move from technology adoption studies to value-based studies. What is the value of e-government to citizens and agencies? Researchers need to understand how e-government links to all constituents, including other communities. Researchers should determine what constitutes e-government success or failure from both the government’s and citizen’s perspectives. In doing so, researchers can help inform practice by helping agencies avoid failure. In this session we explore the current state of e-government research and practice and then answer the question:  what will take us to the next level? 

We will identify and discuss:

  1. Issues that impact the acceptance and implementation of e-government services

  2. Security Issues

  3. E-Discovery and or legal issues – what are new restrictions

  4. A Practitioner’s view of current challenges and opportunities

During a daylong meeting, e-government stakeholders will discuss issues such as the challenges of implementing and managing e-government initiatives, the acceptance of e-government initiatives by both government agencies and citizens, case studies of successes and lessons learned, e-government in developing economies, and where they see e-government going in the future from the perspectives of their localities. We will evaluate the impact of and the transformation brought about by e-government including quantitative and qualitative assessments. Citizens who have themselves used ICTs to influence government will also provide their experiences and perspectives on the usefulness of ICTs and their idea of e-government initiatives in the future.

Attendees will participate in discussion and workshop sessions to identify common issues and opportunities for research-practice collaborations.

The symposium complements the paper sessions of the HICSS E-Government Track.

More lead co-chair information

Lemuria Carter, PhD, is an Associate Professor in the department of Accounting & Finance at North Carolina A & T State University. Here research explores the impact of technology on government-to-citizen interactions, the impact of Internet voting on political participation, and the impact of technology diffusion on societal norms.  She has published in several top-tier journals in the field of Information Systems including, Journal of Strategic Information Systems, Communications of the ACM, Information Systems Journal, and Information Systems Frontiers.  Dr. Carter has also served as e-government track and mini-track chair at several international conferences including, Americas Conference on Information Systems and the Hawaii International Conference on Systems Sciences.

“How has e- Government research influenced practice? What’s next? Where do we go from here?”

Organizers: Lemuria Carter (lead), John Bertot, Akemi Chatfield, Jay Kesan, Scott Robertson, and Hans Jochen Scholl

This year the 7th e-Government Symposium will focus on "15 Years of E-Government Research: What is the Impact on Practice?” as it kicks off the activities of the HICSS-47 e-Government Track.

The e-Government Symposium is a highly interactive setting in which researchers, educators, policy makers, developers, citizens, and practitioners can discuss issues and find common ground. E-government transforms relationships among multiple stakeholders, addressing the continuing challenges of enhancing participation, being responsive and aware of citizens' concerns, keeping up with new technologies, and supporting economic and political wellbeing.

Dr. Lemuria Carter