Initially, e-Government was considered a technical phenomenon. However, in the last few years, research on this topic clearly showed its multidimensional nature and identified the importance of strategic, political, managerial, organizational, and external relationship factors to understand and explain the ICT-enabled transformation of government. This mini-track examines the complexity of effectively managing e-Government and its transformational potential. Increasingly, this involves inter-organizational collaboration and the management of relationships with citizens, businesses, and other stakeholders.

This mini-track welcomes papers that focus on the transformational aspects of e-Government as well as their implications for government, citizens and society. It looks for empirical, theoretical or conceptual contributions that show the importance of strategic, political, institutional, managerial, organizational, and democratic factors in managing e-Government.

Topics and research areas include, but are not limited to:

1. -Strategies for e-Government and transformational government
   

2. -Strategies for the development, implementation, maintenance and evaluation of public sector information systems
   

3. -E-Government impact on organizational transformation
   

4. -Transformational outcomes of e-Government initiatives and their implications
   

5. -Increasing efficiency and/or effectiveness through e-Government initiatives
   

6. -Inter-organizational collaboration, public-private partnerships, and other collaborative arrangements in the public sector
   

7. -Collaboration between government agencies and external stakeholders (e.g. citizens, businesses, NGOs)
   

8. -Cross-government information sharing, regional, national and transnational information-sharing networks, and information integration
   

9. -Methods and frameworks for e-Government evaluation and performance assessment
   

10. -Innovation management, benchmarking, and trend monitoring in e-Government
    

11. -Transformation and change management in e-Government initiatives
    

12. -Transformational aspects of e-engagement and e-participation initiatives
    

13. -Business models for e-Government
    

14. -Stakeholder Management in e-Government
    

15. -User-centric e-Government
    

16. -Government front-office and/or back-office integration
    

17. -Service transformation and multi-channel service delivery
    

18. -EAM - e-Government Architecture Management
    

19. -IT/IS Planning and Management in Government
    

20. -Knowledge management in Government
    

21. -Accountability and Governance of e-Government initiatives
    

22. -Political, economic and social aspects of e-Government
    

23. -Citizens, businesses and other stakeholders as e-Government users
    

More co-chair information

Miriam Lips,  PhD, is the first Professor of e-Government at Victoria University of Wellington. Her Chair is sponsored by Datacom systems Limited, the New Zealand State Services Commission, the New Zealand Department of Internal Affairs, FX Networks Limited and Microsoft NZ. For more information on Professor Lips' activities please visit her website at http://e-government.vuw.ac.nz/index.aspx

J. Ramon Gil-Garcia, PhD, is an Associate Professor in the Department of Public Administration and Director of the Data Center for Applied Research in Social Sciences at Centro de Investigación y Docencia Económicas (CIDE) in Mexico City.  Ramon is the author or co-author of articles in The International Public Management Journal, Government Information Quarterly, Journal of the American Society for Information Science and Technology, European Journal of Information Systems, Journal of Government Information, International Journal of Electronic Government Research, Public Finance and Management, International Journal of Cases on Electronic Commerce, among others.  His research interests include collaborative electronic government, inter-organizational information integration, adoption and implementation of emergent technologies, digital divide policies, education policy, new public management, public policy evaluation, and multi-method research approaches. He is also a former Fulbright Scholar.

Akemi T Chatfield, PhD, is Director of E-Government & E-Governance Research at the University of Wollongong in Australia. She was a visiting Professor at Kyoto University Disaster Prevention Research Institute under the 2010 Extreme Weather Conditions Research Program funding and was invited as a moderator for the 2012 National Evacuation Conference Panels on mass evacuations from radiological incidents, New Orleans, February 7-9, 2012. Akemi’s research interests include IT benefits realization, e-government impact on organizational transformation, social media impact on the public sphere, and collaborative governance, government-community disaster management and mass evacuation.  She published in Journal of Management Information Systems (1997; 2000), European Journal of Information Systems, Journal of Information Systems Frontier, Communications of the ACM, Information Technology for Development Journal, International Journal of Electronic Governance, and Electronic Journal of E-Government.