Course Resourses

Reading Guides This link will take you to a two-page Word document that reveals two different schemes that could help you during your reading of the assigned articles. The first page is for non-empirical articles; the second page is for empirical articles.

Oral Presentation Grade Sheet

Leading Class Discussions

Other Resources--I list here just a tiny amount of the vast amount of information available on international communication.

(Students in HCDE 512--please email Jan if you know of other links that should be added below.


  • Intecom. "INTECOM promotes the profession through international initiatives, provides resources for technical communicators around the world via this Web site, holds Forum conferences at three or four yearly intervals, and conducts special projects to further the interests of our members. It is looking to play an important part in providing professional support for technical communicators in the 'New Europe,' countries recently accepted into the EU, and to take care of the growing interest in technical communication in India, the Middle East, and South America." http://www.intecom.org/
  • Localization Reader--2004-2005. "The Localisation Research Centre (LRC) is proud to publish, for the second consecutive year, a selection of articles published over the past twelve months in both its own quarterly magazine, Localisation Focus, and in MultiLingual Computing & Technology." There are some excellent articles in this packet, covering topics from country assessments, to translation issues, to localization processes, to quality assurance.
  • Localisation Industry Standards Association (LISA). www.lisa.org
  • Society for Intercultural Education, Training and Research. http://www.sietarusa.org/
  • List of links to relevant readings on cultural aspects of HCI (posted by Dr. Vanessa Evers of the University of Amsterdam) http://staff.science.uva.nl/~evers/links.html

Culture and Cultural Models

Argument against Hofstede

  • McSweeney, Brendan. 2002. Hofstede's model of national culture difference and their consequences: A triumph of faith--a failure of analysis. Human Relations, 55, 1, 89-118.
  • A rebuttal to McSweeney: Williamson, Dermot. 2002. Forward from a critique of Hofstede's model of national culture. Human Relations, 2002, 55, 11, 1373-1395.

Hofstede, Geert. 1996. Riding the waves of commerce: A test of Trompenaars' "model" of national cultural differences. International Journal of Intercultural Relations, 20, 2, 189-198.

Hofstede, Geert H. 1997. Cultures and Organizations: Software of the Mind. New York : McGraw-Hill.

Hofstede, Geert H. 2001. Cultures's Consequences. Thousand Oaks, CA: Sage.

Hall, Edward T. 1976. Beyond Culture. Garden City, NY: Anchor Press.

Matsumoto, David. 2005. Culture and nonverbal behavior. To appear in Handbook of Nonverbal Communication. Thousand Oaks, CA: Sage.

Trompenaars, F.a nd C. Hampden-Turner. 1998. Riding the Waves of Culture: Understanding Diversity in Global Business. New York: McGraw-Hill.

Victor, David A. 1992. International Business Communication. New York, NY: Harper Collins Publishers, Inc.


Values Orientation Work

Kluckhohn C. 1951. Values and value orientations in the theory of action: An exploration in definition and classification. In T. Parsons and E.Shils (Eds.), Toward a General Theory of Action, Cambridge, MA: Harvard University Press. pp. 390-406.

Kluckholn, F.R. 1950. Dominant and substitute profiles of cultural orientations: Their significance for the analysis of social stratification. Social Forces, 28, 376-394.

Kluckholn, F.R. and F.L. Strodtbeck. 1961. Variations in Value Orientations. Westport, CT: Greenwood Press.

Condon, J.C. and F.S. Yousef. 1975. An Introduction to Intercultural Communication. New York: Macmillan.

Shalom H. Schwartz. 1994. Beyond individualism/collectivism: New cultural dimensions of values. In U. Kim, H.C. Triandis, C. Kagitchibasi, S.C. Choi, and G. Yoon (Eds.), Individualism and Collectivism: Theory, Method, and Application. Thousand Oaks, CA: Sage. pp. 85-119

Michigan World Values survey. http://wvs.isr.umich.edu/


Visible Language; Chicago, 2003; Vol.37, Iss.2; Special Issue: Cultural Dimensions of Communication Design

Controlled Languages



Mayhew, Deborah J. and Randolph G. Bias. 2005. Cost-justifying usability engineering for cross-cultural user interface design. In N. Aykin (Ed.), Usability and Internationalization of Information Technology. Mahwah, New Jersey: Lawrence Erlbaum Associates, 213-249.

Useful sources of country-specific data.

Errata: A few extremely interesting journals that explore a multitude of cross-cultural communication issues:

  • Journal of Cross-Cultural Psychology
  • Journal of Computer-Mediated Communication
  • World Englishes
  • International Journal of Intercultural Relations

©Copyright 2000-2010.   Jan H. Spyridakis.   All rights reserved.