SDSS GNATS bug tracking system
Table of Contents
GNATS was designed as a tool for software maintainers. It consists of
several utilities which, when used in concert, formulate and administer
a database of Problem Reports grouped by site-defined problem
categories. It allows a support organization, in this case SDSS, to keep
track of problems (hence the term Problem Report) in an organized fashion.
Essentially, GNATS acts as an active archive for field-separated textual
data submitted through electronic mail.
It is in our best interest to organize the feedback on various SDSS components,
and to make it easy for members to report problems and suggestions.
GNATS makes this easy by automatically filing incoming problem reports
into appropriate places, by notifying responsible parties of the
existence of the problem and (optionally) sending an acknowledgment to
the submitter that the report was received, and by making these Problem
Reports accessible to queries and easily editable. GNATS is a database
specialized for a specific task.
Point your browser to
the home page for the SDSS Bug Database.
From this page you can go to
the database itself.
In either case, the corresponding home pages have links to "Help on using the
GNATS system". The help pages are usually sufficient for learning the basic steps involved
in submitting a problem report (PR).
These steps include providing information for the following fields:
Originator, Email address,
Severity, Priority, Class,
Synopsis, Category, Version, Environment, Description, and How to reproduce problem.
In case of difficulties, please contact
SDSS GNATS administrator.