Detecting Misinformation Flows in Social Media Spaces During Crisis Events
Kate Starbird (PI), Emma Spiro (Co-PI), Robert Mason (Co-PI)
This research seeks both to understand the patterns and mechanisms of the diffusion of misinformation on social media and to develop algorithms to automatically detect misinformation as events unfold. During natural disasters and other hazard events, individuals increasingly utilize social media to disseminate, search for and curate event-related information. Eyewitness accounts of event impacts can now be shared by those on the scene in a matter of seconds. There is great potential for this information to be used by affected communities and emergency responders to enhance situational awareness and improve decision-making, facilitating response activities and potentially saving lives. Yet several challenges remain; one is the generation and propagation of misinformation. Indeed, during recent disaster events, including Hurricane Sandy and the Boston Marathon bombings, the spread of misinformation via social media was noted as a significant problem; evidence suggests it spread both within and across social media sites as well as into the broader information space.
Taking a novel and transformative approach, this project aims to utilize the collective intelligence of the crowd – the crowdwork of some social media users who challenge and correct questionable information – to distinguish misinformation and aid in its detection. It will both characterize the dynamics of misinformation flow online during crisis events, and develop a machine learning strategy for automatically identifying misinformation by leveraging the collective intelligence of the crowd. The project focuses on identifying distinctive behavioral patterns of social media users in both spreading and challenging or correcting misinformation. It incorporates qualitative and quantitative methods, including manual and machine-based content analysis, to look comprehensively at the spread of misinformation.
- Starbird, Emma Spiro, Edwards, Zhou, Maddock, and Narasimhan. (2016). Could This Be True? I Think So! Expressed Uncertainty in Online Rumoring. In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems (CHI 2016).
- Zeng, Li, Kate Starbird and Emma S. Spiro. (2016). #Unconfirmed: Classifying Rumor Stance in Crisis-Related Social Media Messages. Proceedings of the International Conference on Web and Social Media (ICWSM 2016), Poster Paper.
- Andrews, Fichet, Ding, Emma S. Spiro, and Starbird. (2016). Keeping Up with the Tweet-Dashians: The Impact of ‘Official’ Accounts on Online Rumoring.Proceedings of the ACM 2016 Computer Supported Cooperative Work (CSCW 2016).
- Arif, Shanahan, Chou, Dosouto, Starbird, Emma S. Spiro (2016). How Information Snowballs: Exploring the Role of Exposure in Online Rumor Propagation. Proceedings of the ACM 2016 Computer Supported Cooperative Work (CSCW 2016).
- Zeng, Starbird and Emma S. Spiro. (2016). Rumors at the Speed of Light? Modeling the Rate of Rumor Transmission during Crisis. Proceedings of the Hawaii International Conference on System Sciences (HICSS 2016).
- Starbird, Emma S. Spiro, Arif, Chou, Narasimhan, Maddock, Shanahan and Robinson. (2015) “Expressed Uncertainty and Denials as Signals of Online Rumoring.” Collective Intelligence Conference. Santa Clara, California.