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Innovation and Competition
Are technology markets different?
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Contents
  • Different Competitive Environments
  • Traditional market trajectories
  • Technology or knowledge markets
  • Competitive Implications
  • Strategic Implications
  • Innovation: The Track Record
  • Areas for Study
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Traditional Competitive Environments
  • The Protected Market
    • National Oligopoly
    • High Entry Barriers
    • Government Regulation
    • Competitive Advantage from Market Power
    • Limited Price Competition
    • Non-Price Competition
    • High Profits
    • Incremental Innovations (Not Rule Breaking)
    • Equilibrium Conditions Prevail
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Traditional Competitive Environments
  • The Protected Market: Examples
    • Autos & Steel in 1950s and 1960s
    • Airlines Prior to 1979
    • Electric Utilities until 1991
    • Computers in 1960s and 1970s
    • Telephone Services until 1970s
    • Pharmaceuticals until 1980s
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Traditional Competitive Environments
  • The Competitive Market
    • More Fragmented Market Structures
    • Lower Entry Barriers
    • Competition on Price and Perceived Quality
    • Lower Industry Profits
    • Competitive Advantage from Productive Efficiency
    • Incremental Innovation
    • Episodic Quantum Innovation
      • Rule Breaking
      • Punctuated Equilibrium
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Traditional Competitive Environments
  • The Competitive Market: Examples
    • Airlines in 1980s and 1990s.
    • Electric Utilities in 1990s
    • Steel in the 1970s and 1980s.
    • Autos 1973-1985
    • Soft Drinks 1977-1985
    • Telephone Services 1980s and early 1990s
    • Pharmaceuticals 1980s onwards
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Traditional Competitive Environments
  • The Hypercompetitive Market
    • Continual Innovation Drives Competition
    • Innovation is Multifaceted
      • Products, Processes, Strategies, Structures
    • Incremental and Quantum Innovation are Commonplace
    • Creative Destruction
    • Disequilibrium Conditions Prevail
    • Price and Quality Play a Supporting Role
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Traditional Competitive Environments
  • The Hypercompetitive Market
    • Entry Barriers Unsustainable
      • Invented Around
    • Imitation is Rapid
    • Market Power is an Illusion
    • Productive Efficiency not Sufficient for Survival
    • Competitive Advantage from…
      • Innovative Efficiency
      • Adaptive Efficiency
      • Productive Efficiency
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Traditional Competitive Environments
  • The Hypercompetitive Market: Examples
    • Computers and Peripherals After 1981
    • Retailing in the 1980s and 1990s
    • Automobiles from 1985 onwards
    • Telephone Services mid 1990s onwards (hah!)
    • Pharmaceuticals late 1990s?
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Market dynamics over the last 80 years
  • 1917 Forbes 100 published
      • 1987 39 still existed
      • 18 still on Forbes 100
      • 2 performed better than the market over the period
  • S&P 500 in 1957
      • 1997 74 remained
      • 12 outperformed the index
      • Group performance 20% less per year than S&P 500
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Change in S&P 500
7-year moving average
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Average lifetime span of
S&P 500 companies
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Economic forces driving discontinuity
  • Increasing efficiency of business
  • Increasing efficiency of capital markets
  • Globalization and deregulation of markets
  • Fragmentation of Markets


  • All lead to: Increased Competitive Pressures
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Economic forces driving discontinuity
  • Accelerating pace of technological change
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Economic forces driving discontinuity
  • Accelerating Pace of Technological Change
    • Surge in Base Technologies with Wide Application
      • Microprocessors, Software, Fiber Optics, Biotechnology, Composite Materials, Nanotechnology
    • “Creative Destruction”
      • Innovation Creates New Opportunities and Destroys Old  Positions
  • Which leads to :Increased Competitive Pressure
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Are technology markets different?
  • Distinction between physical products and technology is not always easy to make
  • Blueprints
      • There’s a clear line between the product and the technology.
  • Technology can be embodied in the physical artifacts .
      • Method for screening biological compounds can be embedded in a chip.
      • Algorithms in software, Purchase of the software includes the right to use the embodied knowledge -so software is usually licensed rather than sold.


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Are technology markets different?
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Implications
  • Increased Importance of Innovation
  • No Sustained Advantage
  • No Safe Profit Fortresses
  • Shorter Product Life Cycles
  • Smaller Market Niches
  • Increase in Break-even Market Share


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Why does it seem to be happening so fast?
  • The phenomenon of exponential progress Every year or two, the amount of processing speed you can buy for a dollar doubles ... Every year or two, the amount of memory you can buy for a dollar doubles
  • It's been going on for several decades
  • It's likely to keep going on for at least one more
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Grasping the rate of progress

  • Pioneers' covered wagon: 20 miles a day
  • Early automobiles: 20 miles an hour
  • Supersonic aircraft: 20 miles a minute That's a factor of 1000.
    Squeeze that into 10 or 15 years.
    That's how fast information technology is moving.


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Grasping the rate of progress
  • If, over the past 30 years, transportation technology had improved at the same rate as information technology with respect to size, cost, performance, and energy efficiency, then an automobile would ...
  • be the size of a toaster
  • cost $200
  • go 100,000 miles per hour
  • travel 150,000 miles on a gallon of fuel
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Competitive Implications
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Strategic Implications
  • Advantage Goes to the Innovative
  • Where and How R&D is Spent Matters
  • Cycle Time is Important: Quick Innovators….
    • Amortize Fixed Costs Before Next Generation
    • Capture First Mover Advantages
      • Experience Curve, Brand Loyalty, Pre-Emption…
    • Establish Standards
      • Dominant Design and Network Externalities
    • Experiment
    • Economize on Development Costs
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Strategic Implications
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Strategic Implications
  • Failed Product Introductions are Expensive
  • Maximize Fit with Customer Requirements
    • In Addition to Speed of Development..
      • Quality Matters (TQM, etc…)
      • Features Matter (Match Customer Demands)
  • Maximize Ability to Produce
    • Production Costs Matter
      • Impact on Price & Profit
    • Ability to Execute Production Ramp up Matters.
      • Satisfy Demand
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Strategic Implications
  • Product Launch Strategy is Critical
    • Producing Product only Half Task
    • Maximizing Market Penetration Important
    • Depends on Collaboration Strategy..
      • Licensing, Alliances, Go it Alone.
    • Depends on Positioning Strategy
      • Pricing, Promotion, Distribution, Product Functionality
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Need to abandon assumption of continuity
  • Age of discontinuity
  • Corporations’ survival goal is continuity
    • Cultural “lock-in”
    • Evolve into entities of convergent thinking
  • Discontinuity thrives on divergent thinking
  • May use private equity or venture as future models for corporations
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Areas for Study
  • Competition in Technology Driven Industries
    • Relationship Between Tech Change and Competition?
  • Technology Strategy
    •  How to Make Appropriate R&D Investments?
  • Product Development Process
    • How to Simultaneously:
      • Minimize Time to Markets, Maximize Fit with Customer Requirements & Ability to Produce?
  • Product Launch Strategy
    • How to Maximize the Probability of  Success?
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Contents
  • Dominant Design
  • The Evolution of Competition
  • Network Externalities
  • Technology Paradigm Shifts
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Dominant Design
  • Technology-based industries tend to be characterized by a dominant design.
  • Dominant Design……
    • A range of basic choices about a design that are not revisited in every subsequent design
      • Model T
      • AC power system
      • Quartz watches
      • TCP/IP
      • TV: PAL, SECAM, NTSC
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Dominant Design
  • How does a dominant design occur?
      • By exclusion and synthesis
      • Not in a pre-determined way
      • A “satisficer”; Not necessarily optimal
  • Emerges from
      • Problem-solving in the design stage
      • Some core concept narrow the product design criteria
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Evolution of Competition
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Number of firms in the US Typewriter Industry
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Number of firms in the US  Auto Industry
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Evolution of Competition
  • Embryonic Stage
    • Fluid
    • Lots of experimentation
    • Period of rapid learning
    • Standards wars
      • Wireless: AMPS, GSM, TDMA, CDMA
      • PCs: C/PM, Apple, DOS, Tandy, DEC
    • Uncertainty About Future Standard
      • Huge technical and market risk
    • Feature and product-based competition
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Evolution of Competition
  • Transitional Stage
    • Dominant Design Emerges
      • PCs mid 1980s
    • Competition Centers Around Perfecting Design and Reducing Prices
      • Favors firms with better technical and engineering skills
    • Attention Shifts to Process Innovation
      • Goal: Drive Down Cost of Producing Dominant Design
      • PCs in early 1990s
    • Competition population curve peaks
      • Industry consolidates around most efficient producers


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Evolution of Competition
  • Mature Stage
    • Both Product & Process Features Standardized
    • Market an Oligopoly: “Rule of three”
    • Back to incremental innovation
  • Period of incremental innovation broken by next technological discontinuity
    • New technology emerges to supplant previous one
      • Transistors over vacuum tubes
      • Wireless over wireline?
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Discontinuities start technology cycles
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Evolution of Competition
  • Product Life Cycle and Product Applications
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Evolution of Competition
  • As Product and Process Technology Matures
    • Performance/Price Ratio Becomes Favorable
    • Applications of Technology Widen
    • Example: Carbon Fiber
      • Specialty Applications - Aerospace
      • Broad Applications - Automotive, Transportation.
    • Example: Satellite Positioning Devices
      • Specialty Applications - Military, Commercial Marine
      • Broad Market - Outdoor Sports, Auto Navigation
    • Fortunes Made Pioneering Broad Application
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Network Externalities
  • Result in the Emergence of a Dominant Design.
  • 2 types of Network effects:
  • Direct
    • Value of Product = f(Installed Base)
      • Examples: Phone, fax, some software
  • Indirect
    • Price(complementary goods)= f (1/(Installed Base))
      • Examples: razor blades, toner cartridges, DVD


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Network Externalities
  • Increasing Returns to Installed Base
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Network Externalities
  • Firms (and superior technology) can be locked out
  • Firms that owns dominant standard can monopolize market due to
      • Switching costs: learning, accumulated assets, transaction costs
      • Eg: phone number portability, lotus etc.




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Technology Paradigm Shifts
  • All Technologies have their Limits
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Technology Paradigm Shifts
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Technology Paradigm Shifts
  • After ‘A” Performance Gains Difficult to Attain.
    • Examples:
      • Diminishing R&D in Pharmaceuticals
        • Rise of “me too” Drugs & Increased Price Competition
        • Prozac (Lily), Zoloft (Pfizer), Praxil (SKB)
      • Limits to Line Width Reduction in Semiconductors
        • Photo-lithography facing Diminishing Returns
        • Can we go below 0.1 microns?
      • Rising R&D Costs in Microprocessors
        • 386 $100m, 486 $1 billion, Pentium, $5 billion
        • Line width in semiconductors
  • Probability of Paradigm Shift Increases
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Technology Paradigm Shifts
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Technology Paradigm Shifts
  • Examples
      • Analog to Digital (Wireless and Recording)
      • Chemical Synthesis to Biotechnology (Small to Large Molecule)
      • 16 to 32 to 64 bit Video Games
  • During Discontinuity
    • Defenders of Technology 1 Reluctant to Change
      • Fear of: Cannibalization, Channel conflict, Earnings dilution
    • Attacker can take the Advantage
      • Leapfrog Technology
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Technology Fusion
  • Paradigm Shifts often Born out of the Fusion of Independent Streams of Technology.
      • Fiber Optics: Fusion of glass, cable, and microelectronics
      • AM-LCD screens: Fusion of electronic, crystal, and optics.
      • Micro-processors: fusion of ceramics, optics, micro-electronics, and software engineering.
  • Achieving Fusion
      • Intelligence Gathering Capability
      • Collaborative Research
      • Strategic Alliances (Marry Complementary Technology)
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Takeaways
  • Technology evolves through cycles:
      • Discontinuous innovation
      • Leads to dominant design
        • Dynamics and focus of competition changes
        • Network externalities may lead to monopoly
      • Leads to a mature market immobilized by fear of
        • Product cannibalization
        • Channel conflict
        • Earnings dilution
      • Provides opportunity for attackers and markets win